Sr. Employee Relations Manager

Benefit Cosmetics

 

You’re sooo Benefit!

 

At Benefit, we believe beauty should lift us up, not bring us down. We believe in creating inclusive, first-class experience for our customers and employees. As a member of the Benefit People team you will be a part of making sure our BeneFam thrives. Your role will help to ensure that the Benefit team is empowered, productive, and transformative, delivering consistent results, and having fun doing it!

 

The Sr. Employee Relations Manager will be a critical member of our People Team. Reporting to the Sr. Director, HR this will oversee and conducting all employee investigations, implement best practices for employee concern resolution, and support ethics & compliance initiatives. This role requires an experienced and meticulous professional with a deep understanding of employment law, conflict resolution, and effective communication. The Employee Relations Manager will play a pivotal role in maintaining a fair, compliant, and positive work environment across all retail and corporate teams.

 

What You’ll Do:

 

Conducting Investigations:

• Lead and manage all internal investigations related to employee relations matters, including but not limited to harassment, discrimination, retaliation, ethics violations, policy breaches, workplace misconduct, and other general employee concerns across corporate and retail teams.
• Develop comprehensive investigation plans, including identifying relevant witnesses, gathering evidence, and conducting impartial interviews.
• Maintain detailed and accurate documentation of all investigations, investigation length, findings, and resolutions.
• Provide clear, concise, and defensible investigation reports with recommendations for appropriate corrective actions/next steps
• Ensure all investigations are conducted thoroughly, objectively, and in a timely manner, adhering to company policies and legal requirements.
• Partner with Sr. Director, HR, relevant HRBP, and leadership on investigation findings and recommend next steps.
• Serve as a primary point of contact for employees and managers regarding workplace concerns, providing guidance and support.

Best Practices and Policy Implementation:

• Develop, implement, and continuously improve best practices for employee concern reporting, investigations and conflict resolution processes.
• Stay current with federal, state, and local employment laws and regulations (e.g., Title VII, ADA, FMLA, FLSA, etc.) to ensure company compliance and mitigate legal risks.
• Partner with Legal counsel & Sr. Director HR as needed on complex cases or potential litigation.
• Contribute to the development and revision of HR policies and procedures related to employee conduct, grievance processes, and disciplinary actions.
• Compile regular ER reporting to showcase trends, improvements, and areas of growth for Benefit. Coach HRBPs and Leaders on trends and potential improvements.
• In Partnership with HRBPs, facilitate mediation and conflict resolution sessions to address employee disputes and foster positive working relationships.
• Partner with HRBP regularly to discuss ER trends. Proactively identify and address potential employee relations issues to prevent escalation.

Support the BeneFam:

• Be a champion for compliance and employee relations, ensuring best practices are outlined, clear and available to teams.
• In collaboration with HRIS, design and regularly produce ER insights and analysis for HR Team and Benefit leadership.
  • Highlight and root cause ER trends, show successes, are for improvement, and/or risks in the employee experience, and make recommended mitigation steps.
• In collaboration with Training & Development, deliver educational moments for managers and employees on topics such as effective communication, conflict resolution, respectful workplace conduct, and investigation protocols as needed.
• In collaboration with the HRBPs, provide guidance on proper disciplinary actions and performance management techniques.
• Partner with HR Business Partners, Legal, and other stakeholders to provide expert advice and guidance on complex employee relations matters.
• Collaborate with HRBPs to implement consistent and fair appli