Delivery Lead

Tech

Permanent

Job Description

Solve complex problems. Decode the future.

At Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. 

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. 

About the organization

At Electrolux, we are leading a Digital Transformation that aims to deliver world-class Direct-to-Consumer (D2C) solutions through our Consumer Direct Interaction Organization (CDI XO). With a focus on innovation, we are driving growth and delivering cutting-edge experiences across Europe, APAC, and the Americas. As a key player in this transformation, you will help shape the future of our digital solutions, ensuring the highest quality and smooth execution. You’ll be working in a fast-paced, high-energy environment within a Scaled Agile Framework (SAFe), collaborating across multiple Agile Release Trains. The initiatives you will lead are at the forefront of our strategic initiatives, and your contributions will directly impact our success.

All about the role:

As a Delivery Lead, you will take ownership of end-to-end planning and execution of major initiatives across multiple regions, such as CRM, Contact Center, AI, and Service Operations rollouts. You will be responsible for delivering these projects seamlessly, from development through to technical go-live. Your role will involve interacting with senior leaders and stakeholders, ensuring alignment across teams, and driving timely, high-quality delivery.

This is an exciting opportunity for someone passionate about driving digital transformation at scale, with exposure to large-scale E-Commerce, CRM, and ERP systems. You will be at the heart of a dynamic environment, where your ability to manage complexity and timelines will be critical to success.

What you'll do:

• Orchestrate Delivery: Lead and drive the orchestration of major delivery initiatives, ensuring smooth execution across multiple regions.

• Ensure Timely Delivery: Oversee all discovery, development, testing phases and deliverables, ensuring milestones are met without delays. Proactively identify risks and work with stakeholders to mitigate potential impacts on timelines and company targets.

• Leadership: Lead and provide coaching to Domain Delivery Leads, Test Leads and Release Engineers

• Cross-Functional Collaboration: Partner closely with Product Managers, Product Owners, Delivery Leads, Engineering Managers, and Tech Leads to align on quality goals, requirements, and project priorities across multiple Agile Release Trains.

• Remove Roadblocks: Identify and resolve any impediments to delivery progress, ensuring teams remain focused and productive.

• Facilitate Steering Committees: Lead steering committee meetings, providing transparency on key priorities and progress while ensuring critical deliverables are met on time.

• Drive Continuous Improvement: Champion and implement continuous improvements in delivery processes, methodologies, and tools to enhance the efficiency and effectiveness of discovery and delivery.

• Reporting & Stakeholder Communication: Provide regular, actionable progress reports to project sponsors, stakeholders, and senior management, highlighting key achievements, risks, and dependencies.

Qualifications:

• Experience & Expertise: Proven experience in delivering large-scale projects, particularly in E-Commerce, CRM, ERP, or AI systems. Strong understanding of on-prem solutions, cloud-native solutions (e.g., AWS, Azure), and API integrations.

• Agile Leadership: Experience working in a Scaled Agile Framework (SAFe) environment and managing Agile Release Trains. You thrive in fast-paced, dynamic settings, driving projects forward with precision and efficiency.

• Communication & Collaboration: Exceptional communication and interpersonal skills, with a demonstrated ability to work cross-functionally and influence stakeholders at all levels of the organization.

• Technical Proficiency: Hands-on experience with test management tools (e.g., Jira, TestRail) and version control systems. Familiarity with modern software delivery tools and processes.

• Educational Background: A Bachelor's degree in Computer Science, Engineering, or a related fiel