PARI-MUTUEL OPERATIONS SPECIALIST - 41500128

Requisition No: 853933 

Agency: Florida Gaming Control Commission

Working Title: PARI-MUTUEL OPERATIONS SPECIALIST - 41500128

 Pay Plan: Career Service

Position Number: 41500128 

Salary:  $34,398 - $40,950 

Posting Closing Date: 06/19/2025 

Total Compensation Estimator Tool

FLORIDA GAMING CONTROL COMMISSION

Division of Pari-Mutuel Wagering

 

Pari-Mutuel Operations Specialist

Annual Salary: $34,398 – $40,950

Position Number: 41500128

 

***Open Competitive***

 

*Anticipated Vacancy*

 

Overview:

The Florida Gaming Control Commission is responsible for exercising all regulatory and executive powers of the state with respect to legal gaming, including pari-mutuel wagering, cardrooms, slot machine facilities, oversight of gaming compacts, and other forms of gambling authorized by state law, excluding the Lottery, as well as directly enforcing Florida’s gaming laws and combatting illegal gambling activities.

 

The agency is overseen by five Commissioners who are appointed by the Governor, with Commissioners appointing an Executive Director who leads a team of nearly 200 staff members. The mission of the Florida Gaming Control Commission is to preserve and protect the integrity of gaming activities through fair regulation, licensing, effective criminal investigation, and enforcement.

 

The Commission offers a supportive work environment that fosters growth and collaboration.

 

Position Duties and Responsibilities:

The Pari-Mutuel Operations Specialist, working under the direction of the Pari-Mutuel Operations Southern Regional Manager, is responsible for complex licensing work within the Standards and Licensure Operations Unit in the PMW Office of Operations. The duties are as follows:

 

• Accurately and timely processes occupational license applications, license transfers, upgrades, replacements, and renewals to qualified applicants through the state’s licensing system in accordance with current policies and procedures as assigned; and fingerprints applicants using electronic fingerprinting equipment as necessary.
• Responsible for control and custody of all funds and forms received from licensing applicants in accordance with current agency processing policies and procedures; completes and forwards all required reports within the specified time frame.
• Responsible for placing timely orders for supplies and equipment to ensure efficient office operations.
• Provides exceptional customer service to the facility, licensing applicants, and the public; observes, records, and reports all possible violations, complaints and incidents, and responds to complaints and inquiries lodged by racing/gaming patrons, licensees, and others in a timely and courteous manner.
• Appropriately responds to new assignments, reassignments, or unscheduled assignments as requests and meets deadlines within a set timeframe. Completes all other duties and responsibilities that are reasonably assigned.
• Adheres to the FGCC’s mission, vision, and values, and complies with all policies and procedures of the Division of Pari-Mutuel Wagering’s Office of Operations; completes all training as required by their assigned supervisor.

 

Note:  This position requires the incumbent to work three scheduled weekdays and all Saturdays and Sundays, except State observed holidays.

 

Required Knowledge, Skills, and Abilities:

• Ability to read, interpret, and apply applicable Florida Statutes, rules, policies, and procedures relating to the pari-mutuel industry;
• Ability to effectively use available technology to perform duties, including computer software, hardware, and data systems;
• Ability to collect, record, and verify data relating to the pari-mutuel industry;
• Ability to communicate effectively, orally and in writing;
• Ability to work as a team to achieve results; and
• Ability to adapt to a changing environment.

 

Minimum Qualifications:<