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Schedule Weekly Hours:

Drive Excellence: VP | Business Partnering & Service Delivery

The Opportunity:

The Vice President of Business Partnering & Service Delivery at Emplify Health plays a pivotal role in ensuring the operational excellence of the organization's information systems and services. This position involves directing and coordinating the selection, implementation, design, and maintenance of various application systems, including software like ServiceNow, Workday, and Epic. The VP will work closely with leaders to ensure the effective integration of these systems with other institutional applications, enhancing overall operational efficiency.

A key responsibility of this role is overseeing the health information management functions, which include managing patient health care records, medical record storage, retrieval, and retention, as well as clinical data services. The VP will develop and enforce health information management policies and procedures that comply with regulatory and voluntary accreditation requirements for both electronic and paper health records. Monitoring these systems and setting standards for data quality are crucial to maintaining the integrity and reliability of health information across the organization.

Additionally, the VP will manage vendor relationships, including contract negotiation and renewal, to ensure the organization receives the best value from its software suppliers. This role involves using ServiceNow to submit new software requests and maturing the process for selecting software, with a significant opportunity to save costs through effective vendor management and negotiation. The VP will also participate in quarterly business partnering meetings with various departments to evaluate current vendors, assess their performance, and explore new capabilities.

The Vice President of Application Services will lead, develop, and retain high-performing teams that consistently deliver value to the organization. This role requires a strategic mindset, strong leadership skills, and the ability to navigate complex technological landscapes to support Emplify Health's mission of providing high-quality, patient-centered care.

Qualifications:

• Required Education: Masters degree in Healthcare or Technology field

• Work Experience: 10+ years of progressive leadership experience in enterprise application systems management required.

The Organization:

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs.

• Mission: Together, we inspire your best life by relentlessly caring, learning and innovating.

• Vision: Leading with love, we courageously commit to a future of healthy people and thriving communities.

• Values: Belonging, Respect, Excellence, Accountability, Teamwork, Humility

The Communities:

• About Us: Bellin and Gundersen Health Systems, headquartered in Green Bay, WI, and La Crosse, WI, respectively, are now united as Emplify Health. We serve communities across Wisconsin, Minnesota, Iowa, and Michigan’s Upper Peninsula, providing primary, specialty, and emergency care.

• About La Crosse, WI: La Crosse is a vibrant city nestled along the Mississippi River, known for its stunning natural beauty and rich cultural heritage. It offers a high quality of life with excellent schools, diverse recreational activities, and a strong sense of community. Our La Crosse Campus is home to Gundersen Lutheran Medical Center, providing specialized care and a wide range of outpatient services. For more information on La Crosse, please visit: https://www.explorelacrosse.com/

• About Green Bay, WI: Green Bay, famous for its pa