Clinical Director

Pay Range: $145,000 - $165,000/year

JOB CULTURE

The Masonic Homes of California (MHC) and the Masonic Center for Youth and Families (MCYAF) are committed to improving the quality of life by empowering our members, their families and our communities to live well and achieve meaningful and rewarding lives.

As a non-profit, we are dedicated to creating an equable culture through ongoing systemic evaluations and personal connection with our colleagues and clients. We fulfill our mission with accountability while also being team-oriented, caring, and honest. Through an inclusive and diverse model of care, we help strengthen families and allow individuals to overcome obstacles.

MCYAF is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all colleagues. As a multi-cultural organization, we provide services from a place of cultural humility and we strive for safety and equity for all. We demonstrate this by incorporating anti-racist practices in our clinical and professional relationships.

We are committed to a safe and affirming environment for LGTBQ+ and gender non-conforming youth to receive the care they need. As an ally, we create space for LGBTQ+ and gender non-conforming youth to assign terminology and pronouns to their sexualities, gender identities and expressions and having those choices honored.

JOB SUMMARY

The Director in this position is responsible for overseeing the organization’s delivery of high-quality clinical services across sites. S/he/they will represent the center to the community and work to develop strong referral relationships. This position will hire, train and supervise direct service staff within the clinic. As a member of The Masonic Center for Youth and Families leadership team, this position will play a key role in the organization—this person will be responsible for clinical programing across the organization in collaboration with the Executive Director and the Senior Director. This position will be crucial in developing new partnerships and clinical programming across the organization, with opportunity for growth of role and responsibilities in the near future. Works within the vision, mission and philosophy of the Agency. Provides executive leadership of operations to ensure the organization’s clinical vision, service standards and program service delivery are of the highest quality and meet the needs of the community. Leadership responsibilities include executing the organization’s vision, strategy, and annual priorities. Responsible for service delivery Agency-wide. Position advances initiatives that strengthen service delivery and improve clinical outcomes.

ESSENTIAL FUNCTIONS

• Oversee clinical quality of all clinical services, specifically policy and procedures, chart audits, and clinical consultation
• Empower Director of Family Services in ensuring therapists meet performance goals:
• 45% productivity rate (full time staff 18 hours per week/828 hours per year)
• 85% client show rate
• Maintain appointment and fee collection policies
• Maintain Documentation standards (as evidenced by average chart audit score of 80%)
• Additional program contributions (consistent attendance and participation in team meetings, either committee involvement or representing MCYAF in community)
• Model the Masonic Homes Way Pillars in carrying out all duties
• Ensure that contract objectives are being met by clinical staff
• Support intake coordinators of therapy and assessment programs
• One on one meetings with staff to engage them in mission and values, as well as understand areas for growth and support quarterly
• Successful case meetings, including: MDT, Case Conference, Clinical Case Review. Staff satisfaction surveys demonstrate effective results
• Direct service provision as time allows
• Model the Masonic Homes Way Pillars, including Manager Pillar, in carrying out all duties
• Actively participate in DEIB work

CLINICAL DIRECTOR ROLES

• Director of Clinical Quality across the organization – Psychology Clinic licensing.
• Ensure effective and efficient intake process – support intake coordinators and continued monitoring of new intake flow. Meet requirements for access to care goals
• Support Director of Educational Outreach with outreach, visioning, conference planning
• Direct supervision of Director of Family Services, Medical Director, Director of Educational Outreach, Assessment Team Lead/Manager
• Serve on Education Committee, Quality Assurance Committee, Emotional Wellness Workgroup
• Lead Senior Services Program – develop and implement program