Junior Applications Support Consultant

Interapt is a leading technology services company that is committed to building a thriving, inclusive technology ecosystem. We believe in the power of technology to transform lives and empower individuals. Our mission is to bridge the gap in IT talent and provide opportunities for everyone to succeed.

We are actively recruiting highly motivated talent to join the Interapt team as a Junior Applications Support Consultant. This is an excellent opportunity for someone looking for a way to start their careers in tech! Candidates will be asked to complete a 4 week self paced full time immersive training curriculum ahead of starting. This team will provide technical support and customized solutions to clients with their application-related issues and inquiries.

• Support and deliver documentation outlining requirements for configuring and long-term management of the solution with direct oversight.
• Build solution as designed by senior team member including configuring the company's application development tools with direct oversight from team members.
• Test the configured solution and ensure solution is functioning as designed; work with team members to resolve any issues.
• Conduct training sessions for customer with direct oversight from team members.
• Participate in solution design with oversight from senior team members.
• Develop plan for migration with direct oversight from senior team members; migrate configured solutions into production environment and support customer throughout migration process.
• Assist with upgrade plans and execution of upgrades to newer versions.
• Assist with demonstrating the configured solution or prototypes of the solution.

Requirements

• Strong problem-solving and troubleshooting skills
• Basic understanding of software development concepts
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Experience completing a technical bootcamp in the last 12 months is preferred

At Interapt, we value diverse backgrounds and perspectives, and welcome applicants from all experiences and skill sets. Don't be deterred if you don't check every box on our list of qualifications. We believe skills can be developed, and we are willing to invest in the right candidate who shows potential. If you are excited about this opportunity, we want to hear from you!

Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources