Front Desk Receptionist (part-time)

Position Reports to: Director of Facility Operations 

Positions Supervised: None 

The shift for this position will be on-site (1800 S Novell Pl, Provo UT 84606) and expected to work Monday-Friday from 7:30AM-12:00PM 

POSITION PURPOSE 

The Receptionist serves as the welcoming face and voice of Rocky Mountain University of Health Professions (RMU). This position creates a positive and professional first impression for visitors, students, and employees while ensuring the smooth and efficient operation of the reception desk. The role supports a wide range of administrative and operational functions that contribute to an organized, customer-focused campus environment. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

1. Reception and Customer Service 

• Greets and assists visitors, ensuring a welcoming and professional environment.
• Determines and manages visitor access to the University in accordance with security protocols.
• Answers, screens, and transfers phone calls promptly and professionally.
• Maintains visitor, parking, and check logs.
• Issues temporary parking passes and guest badges.
• Assists with visitor and event guest wayfinding.
• Serves as backup coverage for other receptionists, including occasional evenings and weekends.
• Maintains the reception area to ensure a professional and organized appearance.
• Other duties as assigned.

2. Administrative and Operational Support 

• Assists employees and faculty with supply requests and basic administrative needs.
• Inventories and stocks shared spaces such as staff and student lounges.
• Conducts internet searches, types documents, and prepares correspondence as directed.
• Files, copies, scans, and organizes digital or physical documents.
• Assists with meeting and event coordination, including setup, teardown, room reset, and post-event cleanup as needed.
• Maintains awareness of campus operations and provides general assistance as needed.
• Activates the Emergency Notification System when directed.
• Performs other related duties as assigned to support daily operations.

POSITION COMPETENCIES 

• Communication
• Professionalism and Integrity
• Customer Service Orientation
• Organization and Attention to Detail
• Initiative and Dependability
• Collaboration and Teamwork
• Critical Thinking and Problem Solving
• Adaptability and Continuous Learning

QUALIFICATIONS AND REQUIREMENTS 

Education/Certification: 

• High School Diploma or equivalent required.
• Must possess a valid driver’s license and reliable transportation with current insurance.

Knowledge and Experience: 

• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Internet navigation.
• One year of experience in reception, customer service, or administrative support preferred.

Skills and Abilities: 

• Strong interpersonal and communication skills.
• Professional, friendly, and service-oriented demeanor.
• Reliable, punctual, and able to manage multiple priorities in a busy environment.
• Strong attention to detail and organizational ability.
• Demonstrates in