Information Governance Analyst II

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

Reporting to the Senior Manager, Information Governance and Management, this position supports the development, implementation, administration, and maintenance of the organization’s information governance and records management systems, proposes technical solutions, and provides guidance and training on efficient information and records management. This position also complete technical projects and perform business process analysis as the need arises for the organization’s compliance reporting and business needs.

DUTIES & RESPONSIBILITIES:

Essential:

• Under the direction and guidance of the Senior Manager, Information Governance and Management, consults with business group stakeholders to proactively assess information governance and records management needs and promote the utilization of best available tools for business needs.
• Actively analyzes departmental information, records collections and systems, recommends record keeping and software solutions and business processes that are consistent with industry best practices and agency policies and procedures, including with regard to taxonomy, metadata, security, retention, and disposition.
• Provides guidance and training on how to maintain data quality, security and integrity. In support of the ECM program manager, assists other department and IGM division personnel with information governance and ECM issues.
• Maintains knowledge and awareness of current industry trends, methods, and technologies related to active and inactive records management.
• Participates in department or division audits for compliance with information governance policies. 
• Regulates server drives to evaluate saved data and determine what and where it should be preserved.
• Performs technical needs assessments and recommends options and solutions; conducts business process analysis; designs workflows and assists with developing database reporting options; and drafts standardized operational procedures.
• Implements and maintains the organizations records retention schedule under the direction and guidance of the Senior Manager, Information Governance and Management.

Other:

All job-related duties as assigned.

QUALIFICATIONS: 

• Bachelor’s degree in computer science, library/information science, records management, or related field.
• Certification in Records Management (CRM) or Certified Records Analyst (CRA)
• Certified Information Governance Professional.
• A minimum of five years of experience managing electronic records, electronic content and records management systems, and imaging tools.
• A minimum of five years of experience in records management or document control.
• A minimum of three years of experience analyzing records, developing metadata/taxonomies, participating in audits, and developing and training users on information management processes.
• A minimum of two years of experience performing technical needs assessments and/or conducting business process analysis.

KNOWLEDGE, SKILLS & ABILITIES:

• Proficiency in business functions, vital records, business documentation processes, compliance requirements, and workflow methodology.
• Proficiency in electronic content and records management best practices and applications, records inventory, information management audits, and records analysis.
• Proficient with Microsoft Office Suite.
• Ability to communicate effectively, orally and in writing.
• Ability to use sound judgment and maintain the strictest of confidentiality.
• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.

Or:
An equivalent combination o