LVN Patient Care Coordinator

Title: LVN Patient Care Coordinator

Employee Classification: Patient Care Coordinator

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

SubDivision-Department: HSC-Health Systems & Clinical Aff

Department: HSC-Quality Programs-365100

Job Location: Fort Worth

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.   We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.   Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Healthcare Quality team is an integral part of HSC Health administration, working collaboratively to ensure the delivery of safe, effective, and patient-centered care. Together, the Quality team and administrative leadership support clinical operations through data-driven quality improvement initiatives, regulatory compliance, and performance monitoring. This partnership promotes excellence across all services and fosters a culture of continuous improvement within HSC Health.

Position Overview

The UNTH Administration Department at the University of North Texas Health Science Center is seeking to hire a Patient Care Coordinator to join our team. Responsibilities of the position include but are not limited to: Generates reports and data from a variety of sources, including the practice EMR and payer websites, and analyzes the data to identify which patients have gaps in service or care. Designs and implements mechanisms to fulfill gaps in service, which may include letters, phone calls, social media communications, or other communication strategies. Work with clinic personnel and care givers to assure that care provided is appropriately documented. Assist with the generation of reports and information to the payers using formats and mechanisms required by each payer. Establishes and maintains relationships with payers related to patient care standards and reports. Tracks opportunities for additional revenue related to payer standards, and assures that patient care activities maximize those opportunities.

Minimum Qualifications

Bachelor's degree and three (3) year related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

Practicing LVN with clinical knowledge.

Preferred Qualifications

Ambulatory care experience; familiarity with NextGen EMR

Required License/Registration/Certifications

Graduation from an accredited school of nursing. A valid Texas LVN license and a current CPR (BLS) certificate are required.

Job Duties:

• Uses clinical judgment to perform standard processes and procedures to assess and conduct outreach to patients to facilitate gap closure to meet reporting requirements. Generates reports and data from a variety of sources, including EMR and payer websites, and analyzes the data to identify patient care gaps. 
• Works within multiple platforms to evaluate, verify, and report progress. Work with clinic personnel and care providers to assure that care provided is appropriately do