Cybersecurity Issue Management Specialist

Cybersecurity Issue Management Specialist

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

About the role 

The Cybersecurity Issue Management Specialist is responsible for overseeing the identification, tracking, and remediation of cybersecurity issues across the organization. This role ensures that identified risks, audit findings, and control gaps are properly documented, prioritized, and resolved within defined timelines. The specialist will partner with internal stakeholders including Enterprise IT, risk management, compliance, corporate functions and business units to drive accountability, improve security posture, and support regulatory and audit readiness. 

About You 

You will have expertise in cybersecurity processes, control assessments, reviewing and improving audit findings within an enterprise environment. We are looking for someone with great documentation skills, experience with GRC tools to input and track exceptions/issues to closure.  

You will work independently and on high-impact projects in fast-paced environments, with advanced expertise across cyber and IT security. Strong communication skills are essential, enabling you to explain complex technical issues to non-technical audiences. 

 

You will be responsible for: 

Issue Lifecycle Management 

• Maintain and enhance the cybersecurity issue and exception management process, ensuring consistent identification, tracking, and remediation of issues. 

• Coordinate with control owners and technical teams to ensure timely remediation and accurate documentation of risk mitigation activities. 

• Manage the central issue tracking system in a GRC tool to ensure data integrity and completeness. 

Risk & Control Oversight 

• Partner with various internal teams including Risk, IT Operations, and Compliance teams to assess issue severity, assign ownership, and monitor remediation progress. 

• Validate remediation evidence and confirm closure of issues in alignment with HPE enterprise policy and regulatory expectations. 

• Support the integration of issue management with other cybersecurity processes such as vulnerability management, incident response, and third-party risk management. 

• Should be able to analyze various issues to uncover underlying cybersecurity process shortcomings.  

 

Reporting & Metrics 

• Develop dashboards and key performance indicators (KPIs) to report on issue trends, remediation timelines, and overall risk posture. 

• Provide regular updates to senior leadership and audit evidence as required.  

• Identify process improvements to increase efficiency and reduce recurring issues.