Jobs and Careers
MA
Principal Program Manager, Design
Match GroupLos Angeles, United Statesfull_timeVerifiedPosted 23 Aug 2023
About the role
Our Mission
As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing. We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.
Our Values
• One Team, One Dream: We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission. • Own It: We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence. • Never Stop Learning: We cultivate a culture where it’s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.• Spark Solutions: We’re problem solvers, focusing on how to best move forward when faced with obstacles. We don’t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals. • Embrace Our Differences: We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.
In this role you will handle high-profile projects that touch product and brand design across multiple platforms and features worldwide, while also improving both how we work and what we work on. From product launches to marketing initiatives, process docs to workload management, you and the design team’s work will directly impact the experience for millions of our members. You are familiar with product design workflows and have experience working with designers across product design, marketing, and design system specialties. You have an understanding of the design and development process and the ability to push timelines when needed, as well as curating and strengthening the design culture at Tinder. You have experience building a culture of design-led innovation, and understand how to deeply partner with cross-functional partners to build products that advocate for the user. You will partner closely with the VP of Design, and contribute to the development and success of a tight-knit design team, driving high quality results while meeting ambitious deadlines. You are a thoughtful and effective leader, deeply detail oriented, and comfortable with change and uncertainty in a dynamic work environment.
As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing. We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.
Our Values
• One Team, One Dream: We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission. • Own It: We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence. • Never Stop Learning: We cultivate a culture where it’s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.• Spark Solutions: We’re problem solvers, focusing on how to best move forward when faced with obstacles. We don’t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals. • Embrace Our Differences: We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.
In this role you will handle high-profile projects that touch product and brand design across multiple platforms and features worldwide, while also improving both how we work and what we work on. From product launches to marketing initiatives, process docs to workload management, you and the design team’s work will directly impact the experience for millions of our members. You are familiar with product design workflows and have experience working with designers across product design, marketing, and design system specialties. You have an understanding of the design and development process and the ability to push timelines when needed, as well as curating and strengthening the design culture at Tinder. You have experience building a culture of design-led innovation, and understand how to deeply partner with cross-functional partners to build products that advocate for the user. You will partner closely with the VP of Design, and contribute to the development and success of a tight-knit design team, driving high quality results while meeting ambitious deadlines. You are a thoughtful and effective leader, deeply detail oriented, and comfortable with change and uncertainty in a dynamic work environment.
What You’ll Do:
- Establish the Design Operations function within the company by creating standard methodologies, aligning partners and managing expectations within the larger product organization
- Partner with Product Design, Content Design, Brand Design, Localization and User Experience Research to prioritize, staff and manage projects
- Collaborate with the rest of the Program Management Organization to standardize and align processes, tooling and priorities across the entire business
- Advocate and drive user-centered processes across the Product and Marketing organization through deep partnership, influence and rationale
- Work with teams across the organization including front-end and back-end engineers, designers, product managers, localization, communications, and marketing to deliver industry-leading product and brand experiences
- Develop training programs to establish and enforce design standards across marketing and product
- Manage design resources, tools and budgets across the design team
- Actively contribute to developing the culture of Design at Tinder, including mentoring others, advocating for design and research
- Build and launch the development and production workflows of innovative media, content types, and products
- Proactively identify issues and solutions, and marshal resources vital to attack and resolve. Coordinate with teams to identify issues, prioritize tasks and track risks to schedule and product quality, including cross-functional dependencies across engineering, product, and marketing
- Drive on time delivery and deployment, identifying development and feasibility needs, establishing achievements for checkpoints and status updates
- Lead highly cross-functional meetings and own translating requirements into clear documentation to ratify decisions and ensure designers meet those requirements
About You:
- Experience with establishing processes and team culture
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