Sr Product Manager

Join our dynamic Fan Data Services Team as a Senior Product Manager and become a key player in sculpting the future of our loyalty and customer engagement at Fanatics. This role offers the unique opportunity to drive the vision, roadmap, and execution across the enterprise on products and services that enhance fan engagement, boost retention, and significantly contribute to revenue growth -  all while ensuring a premier customer experience. Your efforts will support multiple Fanatics businesses, playing a crucial role in our collective success.

What You’ll Do:

• Shape the Loyalty Product Vision: Collaborate closely with business and product stakeholders across Fanatics Holding, Commerce, Collectibles, and Betting & Gaming. Your mission is to refine and articulate a compelling loyalty product vision, extracting essential insights to inform strategy and decision-making.
• Lead with Purpose: Navigate the product lifecycle with tact and assertiveness. Ensure the development of features is in lockstep with business objectives and delivered within achievable timelines.
• Foster Collaboration: Keep communication channels open. Ensure all internal stakeholders are aligned on the product’s direction, milestones, and achievements.
• Drive Execution: Work hand-in-hand with engineering teams to align on features, functionality, and timelines, ensuring seamless execution and delivery.
• Adapt and Overcome: Be ready to pivot and innovate in response to new challenges, maintaining a solution-focused mindset.

What We’re Looking For:

• Experienced Product Leader: With 5+ years in product management, you have a solid background in digital customer engagement experiences; A background in ecommerce or loyalty is preferred.
• Relationship Builder: You excel at forging strong relationships across all levels of the organization.
• Strategic Thinker: You’re driven by a product-focused, customer-centric approach and possess outstanding analytical skills to make data-informed decisions to drive outcomes.
• Entrepreneurial Spirit: You embody a proactive, hands-on attitude, comfortable navigating ambiguity.
• Great Storyteller: Exceptional communication is your forte; you can simplify complex concepts into clear, engaging narratives.
• Collaborative Mindset: A true team player, you’re committed to supporting Loyalty and Offer Services and the broader Fanatics mission, always seeking solutions with a “we” mindset.
• Detail-Oriented: Proficient in managing product backlogs, crafting clear user stories, and driving outcomes by addressing and removing impediments.

 

 

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.  
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.