Customer Strategy & Planning(CS&P) Hair Associate Manager

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centers around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE:

The B&W Category Operations organization is made up of dedicated teams focused on best-in-class execution across all portfolio brands in close partnership with the cross-functional teams. 

B&W Category Operations Lead will lead the delivery of the B&W strategy and growth agenda through the direct management of customer & category development teams, as well as category operations, and value creation.

The B&W Associate Category Operations Manager will partner with Category Operations managers to drive performance against top key customers including top strategic Hair Care and Skin Care customers, and work directly with Field Sales, Marketing Demand Generation teams, and Supply Chain. This role will assist with building and implementing brand plans and strategies with our customers that deliver on growth objectives established for our haircare portfolio. The brand plans and strategies will optimize the return on brand activation and customer investment inclusive of consumer promotion, trade promotion, and customer specific marketing. This role is responsible for managing cross channel opportunities and conflict for assigned brands as well as analyzing competition in the marketplace. 

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Lead reporting across B&W portfolio with a focus on market share and progress against growth objectives, including NSV and USG.

• Lead adhoc reporting for initiatives such as Price Tracking, POS Innovation SKU performance

• Performance analysis to inform growth plans, pivots needed to deliver growth plans

• Assist in developing customer, channel (and geography) specific brand trade promotional strategies, budgets and targets 

• Key strategic link between brand building/development and field sales on planning, strategy & opportunity management 

• Provide top customer input/insight into brand innovation planning and lead the customer presentation development process 

• Develop, lead and/or support brand projects as necessary to reach revenue targets and trade investment budgets 

• Evaluate customer specific packs and programs requested by field sales and drive agreement/resolution through the Brand Team. 

• Partner with Category Operations Managers to drive business performance across portfolio

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor's degree required 

• Minimum of 3+ years relevant experience

• Self-starter who brings a collaborative approach to the team, inspires others through their passion, expression and enthusiasm, and embraces agile ways of working to grow their business. 

• Must be able to prioritize and balance several projects and priorities concurrently 

• Excellent communication and relationship building skills, strong attention to detail, clear understanding of customer/sector volume, ability to coordinate across various functions required 

• Proficiency with IRI (Syndicated Research data), MS Office (Word, Excel, PowerPoint, and Outlook) required 

• Proficiency or demonstrate ability to learn Evergreen and SSAS

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spo