Management Analyst 1 - Executive Assistant to the Vice President of Student Affairs

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Working Title:

Management Analyst 1 - Executive Assistant to the Vice President of Student Affairs

Institution:

Rochester Community and Technical College

Classification Title:

Management Analyst 1

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

Rochester

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$23.63 - $34.18

Job Description

Under general supervision/procedural control, this position provides day-to-day functions for a senior level administrator (Vice President of Student Affairs) and the Student Affairs Division, representing the Division in a friendly, positive manner, initiating problem solving, and maintaining a high level of diplomacy while discreetly handling confidential and sensitive matters. This person conducts special studies of divisional procedures to recommend solutions to clearly defined operating issues with limited scope and complexity; handles sensitive and confidential student related information with great discretion; works with those that report to the Vice President to develop policy and procedures that impact students and the College as a whole; organizes the work and information flow for the Division; collects, extracts, synthesizes and acquires data and other information for required local, state and national reports; and performs a number of other critical functions in a dynamic environment where priorities and assignments can change quickly.  

 

This person serves as a liaison between the Vice President and both internal and external stakeholders as deemed necessary and is responsible for ensuring data integrity as it relates to researching and sharing information. The Assistant serves as a key source of information and provides advice and assistance to Student Affairs supervisors and other personnel that report to the Vice President, students, parents, and the public on matters pertaining to the Student Affairs Division. The Assistant participates in processing student grievances that require the attention of the Vice President, including researching and fact-finding information relevant to complaints, and writes reports and other summary information to be presented to the Vice President, including identifying problem areas and recommending changes for continuous improvement. The Assistant also plans and assists in the implementation of new procedures for the Division, including revising procedures/forms and preparing handbooks and announcements as necessary to communicate the changes.

 

In essence, the position plays a central role in Student Affairs by handling a wide range of administrative projects, assignments, and tasks at the discretion of the Vice President, and contributes to the effectiveness of the College as a whole. 

This Position Reports to:

Vice President of Student Affairs.   

Supervises:

Provides direction to those that report directly to the Vice President and to student workers. 

 

Internal and External Clientele and Purpose of Contact:

The incumbent in this position must maintain a close working relationship with the Vice President of Student Affairs who has the responsibility for leading and directing the college's Student Affairs Division. Positive and effective working relationships must also be maintained with other administrators, support staff, department managers, faculty, and all staff to effectively carry out the goals and objectives of the Student Affairs Division, which serves about 6,000 students annually, other educational institutions and organizations, and the general public. 

PROBLEM SOLVING: 

The incumbent is afforded creativity to refine or change work routines and/or office practices and procedures to meet the changing needs of the Division. There is also the need to exercise skills to resolve problems or conflicts within the Division, e.g., work priority issues, student complaints and/or grievances, etc. While some of these problems may be resolved satisfactorily by the incumbent, there needs to be caref