Senior Account Manager

What we offer

Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.

Click on the link below to learn what our employees have to say about Evonik:

https://careers.evonik.com/en/about/meet-the-team/

• Account Management: Acts as the primary direct contact for assigned accounts within region
  • Negotiates commercial terms (price, volume, payment, delivery terms) in line with business targets.
  • Performs sales calls to existing and potential customers on a regular basis to facilitate growth in regional sales and profitability.
  • Identifies and builds relationships with relevant decision makers and influencers within the customer organization to increase our account penetration.
  • Provides monthly forecasting in SAP Integrated Business Planning (IBP) based on customer projections.
  • Establishes and updates account plans, including fulfillment of identified top measures.
  • Aligns approach with defined business models / service levels.
  • Works with technical services to organize customer meetings and programs.
  • Achieves target for receivables and past due payments. Utilizes contacts within the customer organizations that can support the credit department as needed.

• Business Development
  • Supports development and implementation of our overall global business strategy and coordinates with regional stakeholders for developing a region-specific plan.
  • Works with stakeholders within our organization to identify trends and areas of opportunity.
  • Develops and documents project pipeline at assigned customers with aim to convert opportunities and initiatives into sales.
  • Negotiates contracts (non-disclosure agreements, supply agreements, service agreements, etc.) as necessary.

• Communication
  • Document relevant customer interaction in CRM (MS Dynamics)
  • Develops report on relevant account activities and reviews on a monthly basis.
  • Participates in relevant conferences, technical seminars, trade meetings, etc. to make new contacts and identify new development opportunities
• Other
  • Develops deep understanding of our products, including technical, supply chain, production aspects.
  • Coordinates and communicates with Customer Service, Supply Chain (e.g., S&OP), other functions (Product Management, Finance, Management etc.)
  • Mentors and assists with the development of less experienced account managers, Customer Service Representatives, and technical service personnel.

REQUIREMENTS

• Bachelor’s Degree required.  Bachelor’s degree in Chemistry, Engineering, Business or related field preferred.
• 10+ years of chemical or lubricants experience preferred, including 5+ years sales experience within lubricants or related industry preferred
• Excellent communication and relationship building skills
• Strong business acumen, negotiation skills, results orientation, and persistence
• Strong computer skills (MS Office - Outlook, Word, Excel, PowerPoint, and CRM system)
• Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.

Your Application
 

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