Program Account Coordinator

Job Type Full-time Description

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for a Program Account Coordinator responsible for the execution and maintenance of all aspects of program related projects. Projects include websites, marketing, and special projects. This role will be responsible for utilizing internal and external resources to ensure the successful implementation, maintenance, and financial success of each project.

Responsibilities

• Assist in the management of the program to meet requirements outlined in the Business Requirement Docs and Contract
• Support Program Managers and Account Executives with special client requests, events, and orders
• Own, or coordinate with shared services teams, assignments and follow through of tasks:
  • Engaging the Copy Writer
  • Web tickets
  • Customer Master docs completion and submission to AR
  • Creating web templates
  • Running and formatting standard reports
  • Basic proofing/reviewing of online store
  • Pricing checks for ERP match on online store
  • Working with Merchandising Team to track inventory availability for new launch or refresh
  • Create DOI specifics for review by Program Account Manager, and basic DOI testing
• Assist with customer service if needed
• Assist Program Manager with preparing content for internal and external program reviews on a monthly, quarterly, and annual basis

Requirements

• High School Diploma or GED required
• Associate’s degree preferred or combination of education and experience
• 1+ years of customer service experience
• Outstanding verbal and written communication skills; detail oriented
• Proficient in the use of Microsoft Software applications such as Outlook, Word, and Excel
• Excellent time-management and organizational skills
• Positive, professional attitude and pleasant personality in all situations
• Discipline to work productively under minimal direct supervision
• Courage to take initiative, share ideas and suggest improvements
• Desire to succeed in a fast-paced, deadline driven environment
• Strong problem solving skills and ability to make decisions
• Analytical thinking to comprehend and utilize business reports
• Flexibility to work with a team, take on new responsibilities and work overtime when required
• Basic marketing and accounting knowledge

Compensation: The estimated base hourly rate for this position is between $18 and $24 per hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

More About HALO:

At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclus