Senior Market Manager, Experiences (12M FTC)

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><h2><strong>The Community You Will Join</strong></h2> <p>The Experiences Supply team partners with Hosts to develop high-quality, repeatable, and commercially viable experiences aligned with Airbnb's brand. Working cross-functionally, this team fosters human connection in the real world.</p> <h2><strong>The Difference You Will Make</strong></h2> <p>You will own the health, performance, and growth of the Paris Experiences market by managing a portfolio of professional host accounts. You'll build the operational tools, processes, and frameworks needed to surface optimisation opportunities at scale — and drive host success and business growth through deep partnerships and data-informed decisions.</p> <p><em>This role is based in Paris (hybrid, 3-4 days a week in the office), and is not eligible for relocation support.</em></p> <h2><strong>A Typical Day</strong></h2> <h3>Portfolio Management</h3> <ul> <li>Own a portfolio of professional host accounts across the Paris region, serving as their primary point of contact and strategic advisor</li> <li>Run regular business reviews with key partners to monitor performance, align on goals, and identify levers for growth</li> <li>Build scaled strategies that deliver results across both top-tier and long-tail accounts</li> <li>Proactively escalate cross-functional bottlenecks and maintain a deep understanding of partner integrations</li> <li>Educate hosts on major product and policy updates; translate platform changes into actionable guidance</li> </ul> <h3>Ops Tools & Processes</h3> <ul> <li>Design and build operational tools, dashboards, and workflows to monitor portfolio health and flag underperforming accounts</li> <li>Develop repeatable processes for identifying and executing on optimisation opportunities (pricing, quality, content, scheduling)</li> <li>Create frameworks to prioritise interventions based on impact and scale</li> <li>Document and improve standard operating procedures to drive consistency and efficiency across the team</li> </ul> <h3>Quality, Insights & Optimisation</h3> <ul> <li>Use data to identify performance gaps and growth opportunities acr