PMO Program Manager - Medical Devices
JabilAbout the role
JOB SUMMARY
Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Technical Requirements:
· Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution.
· Build team(s) to address the project goals and objectives for multiple and/or enterprise level projects.
· Collaborate with customer (internal or external) from requirements gathering through product/process acceptance.
· Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
· Review project schedules with functional project managers and project coordinators allocated to projects.
· Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives.
· Communicate project objectives in terms of overall strategic business objectives.
· Serve as interface with customers, vendors, stakeholders and project sponsor(s).
· Devise creative solutions to critical customer and user needs.
· Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics.
· Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints.
· Obtain and summarize current project information and milestone status versus project performance baseline.
· Drive project/program tasks to completion in accordance with the project schedule.
· Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks.
· Management of Resource capacity and time tracking allocated to enterprise level project.
· Financial Management and analysis of costs for enterprise level projects.
· Accountable for overall project success - including cost, schedule, quality, and scope management.
· Balance the cost, schedule and time frames against the enterprise level project requirements.
· Report project status, issues and implemented solutions as well as evaluations and assessments of the results.
· Provide leaders with updates, including greatest opportunities for improvement.
· Recognize potential problem areas against the plan and identify and implement alternative solutions.
· Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions.
· Participate in the exchange of ideas and information within the departments and with other Jabil facilities to ensure best practices are shared throughout the company.
· Drive continuous improvement through trend reporting analysis and metrics management.
· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
· Coach others through difficult decision making situations.
· Drive relevant, concise and effective communication through a variety of mediums.
· Design clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery.
· Comply
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