Salesforce Business Analyst

We are searching for a Salesforce Business Analyst on behalf of our client.  This is a 5-month contract assignment.   The person will be gathering information and doing analysis. Conduct requirements elicitation sessions with stakeholders, subject matter experts, and end-users.  Analyze business processes, pain points, and opportunities for improvement. Document detailed functional and non-functional requirements. Prioritize requirements based on business value and technical feasibility.

 

Location: Juno Beach, FL

 

Duties and Responsibilities

 

Solution Design and Documentation

• Design and document Salesforce solutions aligned with requirements and best practices.
• Create process flow diagrams, wireframes, and prototypes.
• Collaborate with developers and architects to ensure technical feasibility.
• Participate in design reviews and provide input on proposed solutions.

 

Salesforce Configuration and Customization

• Configure and customize Salesforce objects, fields, page layouts, and workflows.
• Develop and maintain Salesforce reports and dashboards.
• Implement and maintain Salesforce integrations with external systems.
• Ensure adherence to Salesforce governance and security standards.

 

User Acceptance Testing (UAT)

• Create comprehensive test plans and test cases.
• Coordinate and facilitate UAT sessions with end-users.
• Document and track defects and issues identified during testing.
• Ensure all requirements are met and validated before go-live.

 

Training and Change Management

• Develop training materials, including user guides and training videos.
• Conduct end-user training sessions and provide ongoing support.
• Collaborate with change management teams to ensure successful adoption.

 

Continuous Improvement

• Identify and recommend process improvements and system enhancements.
• Analyze system usage and performance metrics.
• Stay up to date with Salesforce releases and new features
• Participate in the evaluation and implementation of new Salesforce functionalities.

 

Project Management Support

• Assist in project planning, scheduling, and resource allocation.
• Facilitate project meetings and provide regular status updates.
• Manage project documentation and communication with stakeholders.
• Ensure project deliverables meet quality standards and expectations.
• These job duties highlight the critical role of a Senior Salesforce BA in bridging the gap between business needs and technical solutions, ensuring successful Salesforce implementations and ongoing system optimization.

                                                

Requirements

3 to 5 years related experience preferred. Bachelor's degree preferred.

Must have great communication skills, oral and written

 

EOE of Minorities / Females / Vets / Disability.

FL: 16732