Large Loss Property Field Claims Adjuster (Washington)

Lead level role that investigates and maintains highly complex property claims. You will review coverages, arrange appraisals, and settle claims. Demonstrate experience to perform all areas of claim adjustment activities with the highest degree of competency and independence.
You will work in the field and handle complex homeowner property field claims. You will preferably be located in the state of Washington. A fleet vehicle is provided with the position. You will report to a Large Loss Senior Manager.

In this primarily field-based role, you will spend your time working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

Position Compensation Range:

$99,000.00 - $163,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities 

• You will investigate origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Checks for prior claims and recognizes environmental exposures. 

• You will participate in High Damage Reviews (HDR) to address coverage issues and exposure. Handle claims on a good faith basis. 

• You will handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements. 

• You will conduct on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters. 

• You will respond to customer inquiries, makes appropriate decisions, and close file. 

• You will interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interpret claim history coverages. 

• You will make independent decisions but recognize when assistance is needed. 

• You will provide all parties with claim process and status; answers questions or redirect to other areas. 

• You will be a mentor and subject matter expert for less experienced adjusters. 

Specialized Knowledge & Skills Requirements 

• Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories. 

• Demonstrated experience providing customer-driven solutions, support or service. 

• Demonstrated ability to efficiently and effectively handle complex claims. 

• Extensive knowledge of policies and endorsements coverages. 

• Successfully applied knowledge of each phase of the claim handling process. 

Licenses 

• Valid driver's license required plus an acceptable driving record. 

• Obtain state specific property casualty claims licensing as required.