Office Associate, Senior - University Counseling Center

The University of Wyoming invites diverse applicants to consider our employment opportunities.  We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives. 

JOB TITLE:   

Office Associate, Senior

JOB PURPOSE:

Perform advanced office and administrative/management support tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform administrative tasks and projects in support of the University Counseling Center (UCC) which will include the oversight of all office functions; manage front desk, answer phones and troubleshoot critical needs for individuals; greet visitors and assess their needs, directing them to the appropriate next step; schedule meetings and coordinate staff schedules; order supplies, coordinate office outreach, design and maintain website and marketing materials; compose emails, take notes and maintain strict confidentiality.
• Communicate with the public via phone, email, and in person regarding services. Direct inquiries to other UCC staff and/or other UW staff, as needed. Coordinate information between individuals, departments and/or outside agencies as directed.
• Maintain a filing system for electronic and hardcopy documents.
• Make recommendations on and revise existing office policies, systems, methods, and procedures; create/revise related documentation. Ensure compliance with policies and procedures.

SUPPLEMENTAL FUNCTIONS:

• Perform special projects and other duties as directed.

COMPETENCIES:

• Analysis/Problem Identification
• Attention to detail
• Consistency
• Individual Leadership
• Initiative
• Quality Orientation
• Work Prioritization & Management
• Confidentiality

REMOTE WORK ELIGIBILITY: 

This position provides vital support to campus customers and requires the successful candidate be available to work on campus.

MINIMUM QUALIFICATIONS:  

Education:  Associate’s degree

Experience: 1 year progressively responsible work-related experience

Required licensure, certification, registration or other requirements:  None

Experience answering telephones, maintaining calendars and scheduling appointments and group meetings.

DESIRED QUALIFICATIONS:  

• Experience using Microsoft Suite - Office, Excel, Word, PowerPoint, Access, Teams and Zoom.
• Dedication to working as a team.
• Excellent interpersonal, written, and oral communication skills.
• Experience updating website content in a content management system (CMS) or similar program. 

REQUIRED MATERIALS:  

This position will remain open until filled. Complete applications received by XX/XX/XXXX will receive full consideration. 

Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.  

HIRING STATEMENT:  

UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.   

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu.

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/