Room Service Food Runner

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

IN ROOM DINING FOOD RUNNER 

The Four Seasons Resort Lāna’i is looking for an In Room Dining Food Runner who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. 

 

WHAT YOU’LL DO 

Our In-Room Dining Food Runners are an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. Responsibilities include, but are not limited to, the following: 

• Prepares and sets up in-room dining trays and tables with appropriate linens, condiments, and serviceware, ensures proper handling of hot and cold items, and is responsible for clearing, collecting, and breaking down trays and tables from guest rooms and throughout the property 

• Coordinating with Housekeeping to ensure timely retrieval of tables and trays. 

• Performing side work duties such as restocking, cleaning, and setup to prepare for each shift 

• Maintain comprehensive knowledge of the current menu, beverage offerings, and daily specials 

• Communicate clearly with kitchen and service teams to ensure accuracy and timeliness 

• Uphold Four Seasons standards of excellence, including the Sequence of Service 

• Exhibit strong attention to detail, efficiency, and a genuine passion for guest service 

• Maintain a high level of personal presentation and demonstrate excellent interpersonal and communication skills 

• This role requires a strong work ethic, a guest-first attitude, and the ability to work collaboratively in a fast-paced environment. 

• And More! 

 

WHAT TO BRING