Product Management Director – ISCO Managed Accounts

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are currently seeking a Product Management Director (individual contributor) to be responsible for defining and executing the strategy for the firm’s managed investment solutions, including model portfolios, Separately Managed Accounts (SMAs), Unified Managed Accounts (UMAs), and other investment advisory programs and solutions. This leader owns the managed accounts product strategy and roadmap and is accountable for delivering a competitive, scalable, and differentiated investment platform that supports member needs, advisor effectiveness, asset growth, and the firm’s broader investment services strategy.

The Director serves as a senior product leader across investment services, financial planning, distribution, technology, operations, risk, legal, and compliance and influences significant investment and business decisions related to the managed accounts platform. 

This role will formulate product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners, managing and prioritizing deliverables in accordance with Agile principles.

This role will be on the leadership team for ISCO Product Management which is responsible for USAA’s investment product and financial planning offer.  It will report to the Head of Product Management for ISCO.  The ideal candidate combines deep knowledge of managed account platforms and investment products with strong product management, technology, analytical, and leadership skills.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on Plano, TX. (preferred) or San Antonio, TX. Campus Relocation assistance IS available for this position.

What you'll do:

• Leverages internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.

• Develop product dashboards and metrics recommendations in support of analyzing and evaluating strategic performance.

• Partners with Marketing to define go-to-market and value proposition strategy of the product/feature.

• Develops recommendations to launch new products and the evaluation and decision to buy/build or ally.

• Acts as product SME on features and services and collaborates with business partners to provide recommendations.

• Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements.

• Lead efforts to expand or change existing product features utilizing Agile methodologies to deliver innovative solutions.

• Contributes to decisions regarding product pricing and profitability.

• Identifies and evaluates potential providers for alliance relationships.

• Provides support regarding all aspects of Product Life Cycle.

• Approves and provides support in developing, editing and distributing product communications.

• Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations.

• Contributes to the overall strategy of the business and collaborates with alliance to develop product strategy.

• Interprets performance results to inform product or sales forecast and planning.

• Ensure risks associated with business a