Coordinator, People Operations

We’re looking for a detail-oriented and proactive People Operations Coordinator to join our People team. This position provides administrative support to the People Operations function. In this role, you’ll be the go-to person for employee questions, helping new hires transition smoothly and fostering a welcoming environment, ensuring HR compliance, maintaining HR systems, and supporting organizational initiatives. Responsibilities:HR Operations & Administration: 

• Act as the first point of contact for employees with HR-related inquiries and resolve basic issues. 
• Support the employee onboarding process, ensuring a smooth and positive experience for new hires. 
• Support a wide range of HR programs, including new hire processes, performance management, employee engagement initiatives, etc. 
• Process personnel and employment status changes, meeting deadlines for payroll, benefits, and other programs. 
• Assist in the quarterly employee review and promotion process. 
• Support the purchase order process and documentation for the People Team. 

HR Systems & Technology: 

• Serve as a subject matter expert for HR systems, including the HRIS, performance management system, and applicant tracking system. 
• Troubleshoot system issues, develop processes to reduce repeat issues, and provide support on HR technology projects. 
• Maintain and ensure systems are up to date with current employee information 
• Maintain supporting documentation to ensure data integrity within HR systems. 
• Conduct monthly reporting on HR metrics (e.g., new hires, departures). 

Compliance: 

• Stay informed about HR and employment laws (EEOC, ADA, FMLA, etc.) to maintain accurate records and recommend process changes. 
• Maintain accurate personnel records and reports, ensuring compliance with federal and state regulations. 
• Support and maintain an understanding of company ethical and behavioral programs, ensuring employee training completion tracking. 
• Audit processes, identify and correct errors. 
• File EEO-1 report annually; maintain other records, reports, and logs pertaining to applicant flow procedures; turnover; I-9 files.
• Assist in maintaining company organization charts and employee directory. 

Continuous Improvement: 

• Identify opportunities for streamlining HR processes and contribute to projects that enhance HR operations.  

Requirements: 

• 0-2 years of experience in People Operations or a related HR role.
• Knowledge of labor laws (e.g., FLSA) and other relevant federal regulations.
• Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
• Strong time and productivity management skills, with the ability to prioritize assignments, manage multiple projects, and meet deadlines.
• Data-driven and detail-oriented, with a commitment to accuracy.
• Proactive and resourceful, with a demonstrated ability to take initiative, solve problems, and lead projects from start to finish.
• Collaborative team player who takes direction well and communicates effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Continuous improvement mindset, always seeking ways to enhance processes.