Technician Maintenance Master

Additional Locations:  
Requisition ID: 25908 E-ONE manufactures custom and commercial fire trucks including pumpers and tankers, aerial ladders and platforms, rescues of all sizes, quick attack units, industrial trucks, and ARFF (aircraft rescue firefighting vehicles).   Established in 1974, E-ONE has grown to become an industry leader in just a few decades, and today employs more than 1,000 people who manufacture over 400 fire trucks per year. Innovation has been the company's driving force and continues to be the impetus behind its pursuit of innovative technologies. The result is state-of-the-art fire rescue vehicles recognized for superior firefighting and rescue capabilities.   E-ONE is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 5,000+ employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.  

SCOPE: This role provides plant-wide equipment support, leads troubleshooting, drives continuous improvement, and mentors technicians to build technical capability across the team. The Master Technician communicates clearly, models REV behaviors, participates in on-call coverage, and contributes to training, planning, and operational excellence. Candidates for this level must demonstrate deep hands-on experience, strong problem-solving skills, leadership ability, and a commitment to advancing maintenance processes, equipment reliability, and team development.

ESSENTIAL FUNCTIONS:

• Demonstrate Master-Level Technical Expertise:
  Apply full mastery of Level I–III maintenance skills, including advanced mechanical, electrical, PLC, and servo system troubleshooting.
• Plant-Wide Equipment Support:
  Diagnose, repair, and maintain all plant equipment and machinery, including operation, programming, and safety systems. Work alongside operators to understand equipment function and layout.
• PLC, Controls, and Automation Troubleshooting:
  Read, write, and modify ladder logic; program part programs; interpret safety circuits; and map/configure HMI screens on both new and existing equipment.
• Advanced Electrical and Mechanical Diagnostics:
  Perform high- and low-voltage electrical work; interpret schematics; troubleshoot switchgear and control components; repair servo drives and motors; and apply expert knowledge of mechanical components such as ball screws, bearings, and slides.
• Continuous Improvement & Downtime Reduction:
  Identify root causes of machine failures, collaborate with suppliers on improved repair methods, track and log repair data, and recommend strategies to improve equipment reliability and operational efficiency.
• Lead and Mentor the Maintenance Team:
  Train Level I–III Technicians, share best practices, and support development of structured training programs. Provide leadership on projects and assist with conflict resolution and team coordination.
• Work Order Management:
  Oversee the completion and accuracy of work orders, ensuring documentation, follow-up, and reporting are completed in a timely manner.
• On-Call Support:
  Provide weekend or after-hours availability for emergency breakdown response, either onsite or via phone support.
• Communication & Collaboration:
  Communicate clearly with operators, supervisors, engineers, and leadership. Adjust communication style based on audience and ensure alignment across departments.
• Model REV Behaviors:
  Demonstrate accountability, teamwork, communication, customer focus, initiative, and continuous self-improvement in daily work.

 OTHER DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO:

• Assisting with equipment installations, upgrades, or redesigns.
• Supporting Safety with machine guarding reviews, lockout/tagout updates, and incident investigations.
• Coordinating with vendors for parts sourcing, warranty repairs, or specialized service needs.
• Participating in capital project planning or equipment specification discussions.
• Providing technical input during new equipment purc