Associate District Account Representative - Indiana
DexcomAbout the role
The Company
Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
At Dexcom, we empower people to take control of health. Dexcom is a pioneer and global leader in continuous glucose monitoring (CGM). Since 1999, Dexcom has developed innovative technology that has transformed how people manage diabetes. Dexcom has done this through sensor and software innovation to meet the unique needs of people with diabetes, their caregivers, and health care professionals. Dexcom has also led innovative work to ensure CGM technology can be accessible for more and more people.
The Dexcom Remote Sales Representative will be assigned a district/territory comprised of potential Health Care Professional (HCP) customers. This individual will be responsible for bringing awareness about CGM systems and promoting the use of Dexcom products by providing support services and solutions to HCPs. The Dexcom Sales Representative will communicate with prospects using a suite of technologies including, but not limited to, telephone, SMS, Email, MarketingCloud journeys, video conferencing, etc. This position will be located in Indiana or surrounding areas.
Where you come in:
- You will support company initiatives within the district/territory virtually as well as in person to bring awareness to the benefits of Dexcom CGM to Healthcare Providers in your district. (HCP calls, programs, TBM support)
- You will provide education and training on Dexcom products to relevant HCPs in innovative ways
- You will achieve quarterly sales goals and meet Key Performance Indicator Metrics as designated by your management team
- You will increase the Dexcom market share and hit district/territory targets in line with company expectations by utilizing the services and support from across the company in accordance with the Dexcom values and culture
- You will utilize company CRM to identify business development opportunities, track activities, and configure digital face-to-face presentations
- It is preferred that you are experienced using a CRM tool in the medical device or pharmaceutical industry, and have a passion for helping those with diabetes.
- You must live within the District’s territory defined in the job title to be able to attend meetings, events, or development opportunities
What makes you successful:
Customer, Patient, and Industry Knowledge
- You will maintain an up-to-date understanding of the Dexcom customer and diabetes industry, market conditions and trends, healthcare regulations, and competitor activities
- You will maintain an understanding of all the Dexcom customer types, segments, and the patient’s experience (including unmet needs, drivers, and barriers)
- You will attend industry trade shows and events to promote Dexcom products and services – some travel may be required
- You will partner closely with sales management and professionals at Dexcom to create and follow a cohesive customer engagement plan
Therapy Area and Product Knowledge
- You will maintain comprehensive and up-to-date Dexcom product knowledge and a thorough understanding of diabetes. Undertake and regularly pass clinical and product knowledge assessments
- You will implement sales and marketing initiatives throughout the customer base according to company priorities/strategy an
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