Site Reliability Engineer (Remote, US-based)

Overview

Liquibase is the leader in Database DevOps. Downloaded more than 100 million times, our software enables DevOps teams around the globe to accelerate the software delivery process by automating database updates, security, and governance. We are a nimble, fast-paced, innovative team with the opportunity to make an outsized impact on the business and the industry.

Liquibase is hiring a Site Reliability Engineer (SRE) with specific, prior SRE experience supporting AWS-based, cloud-native applications. This role is focused on building, securing, and maintaining a highly resilient, multi-tenant SaaS platform utilizing AWS services. This is not a general DevOps role; we are looking for an SRE expert who excels at security, monitoring, alerting, and operational resilience. You will report directly to the Manager of DevOps, and your work will have a direct impact on building the foundation for a robust and scalable SaaS platform.s. Here at Liquibase, we value developer feedback; we want to hear what you think might work best, or why something just won’t cut it!

What you’ll be doing:

• Design, implement, and maintain highly resilient and secure infrastructure for our SaaS platform using AWS services, including API Gateway, Lambda, Aurora Serverless, OpenSearch Serverless, Secrets Manager, and FusionAuth
• Ensure best-in-class security of the application using AWS security services such as WAF, Shield, GuardDuty, and implement industry-leading security practices
• Develop, implement, and maintain robust monitoring and alerting solutions to ensure the reliability and performance of our SaaS platform, including the use of CloudWatch, Prometheus, Grafana etc
• Facilitate and drive incident response, triage & resolution, and retrospective/root cause analysis to maintain the reliability and uptime of our platform 
• Lead incident post-mortem/retrospectives to surface reliability improvements and drive to completion
• Implement strategies to increase system resilience and performance through on-call rotation and process optimization
• Strong understanding of SRE principles, including error budgets, SLOs, SLIs and SLAs, including the ability to identify and establish them for the team
• Build and maintain infrastructure as code using Terraform
• Provide input and expertise for system architecture and feature development
• Engage and collaborate with stakeholders including Product, Development, QA, Customer Success & others to ensure work is properly defined, prioritized and executed, including improvements & future initiatives
• Educate and guide Engineering teams on best practices wrt reliability, resiliency, security, etc
• Participate in the Agile Development lifecycle helping us to stay realistic on our goals and flexible in our execution
• Foster a culture of group collaboration while being effective at working independently at the same time

Must Haves:

• Prior SRE experience supporting a cloud-native SaaS platform with AWS
• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent work experience)
• AWS Solutions Architect and/or AWS DevOps Professional Certifications
• A self-starter with strong communication skills, written and verbal, and prior experience thriving in a distributed work environment
• 5+ years of hands-on experience in site reliability engineering roles
• Expert knowledge of AWS services, specifically API Gateway, Lambda, Aurora Serverless, OpenSearch Serverless, Secrets Manager, and FusionAuth
• Expertise in AWS security services, including WAF, Shield, GuardDuty, and a deep understanding of cloud security practices
• Strong experience with monitoring and alerting tools such as CloudWatch, Prometheus, Grafana, or similar
• Proven ability to design and implement effective monitoring strategies to ensure system reliability and performance
• Willingness and availability for participation in a 24x7x365 on-call rotation, ensuring prompt and effective responses to business-critical alerts outside of regular working hours
• Extensive experience with Terraform for infrastructure as code
• Experience building, securing, and maintaining a multi-tenant SaaS application
• Experience with IDPs such as FusionAuth, Okta, Auth0, or similar
• Strong understanding of information security principles and practices

Nice to Haves:

• Security certifications su