Join the MercyOne Family! We are looking to hire a Representative I

As a Representative I at MercyOne, you will Researche, collect & analyze information. Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports. 

Schedule: 

• 36 hours per week- 12 hour shift 6a-6p works 3 days a week and every 3rd weekend Will rotate between Switchboard, Admitting, and ED

Purpose:
Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance 
verification functions; collects patient financial liability payments & ensures that patients meet financial 
requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general 
information to hospital users, patients, families & physician offices.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Minimum Qualifications

• High school diploma or equivalent. 

• HFMA CRCR or NAHAM CHAA required within one (1) year of hire. 

Additional Qualifications (nice to have)

• Medical terminology required & knowledge of diagnostic & procedural coding 

• Insurance verification with the ability to explain benefits, secure necessary authorizations

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!