Mortgage Loan Assistant II

When joining Elevations, you can expect to work for a company with:

• A leadership team that strives to make this the best place you’ve ever worked!
• A focus on supporting our employees’ mental, physical, and financial well-being
• A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
• A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
• A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
• A passion for consistently providing amazing experiences and creating raving fans

When joining Elevations, you can expect to work for a company with:

• A leadership team that strives to make this the best place you’ve ever worked!
• A focus on supporting our employees’ mental, physical, and financial well-being.
• A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors.
•  A highly engaged workforce devoted to innovation, continuous improvement, and collaboration.
• A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award.
•  A passion for consistently providing amazing experiences and creating raving fans.

Location

• Elevations Credit Union- Broomfield Basecamp

• Hybrid: Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period.

Summary/Objective

Consistently contributes to the success of the Mortgage Loan Officer and their team by meeting standards of excellence in project management, marketing, analytical and administrative support. Additionally, a Mortgage Loan Assistant II supports the loan officer by taking application information and providing phone/email coverage when the LO is away from the office with supervision by LOA Supervisor and/or another loan officer.

Essential Functions.

• Take ownership of the mortgage loan process from application to funding, acting as project manager with minimal supervision
• Interact with members, loan officers, fellow LOA’s, processors, underwriters, closers, title agents and real estate professionals in a collaborative and professional manner
• Schedule and attend pipeline meetings for loans in process
• Communicate loan progress to borrower and real estate agents
• Effectively manage purchase contract and lock expiration dates, anticipating areas of concern and bringing them to the attention of the loan officer and processor, assist as needed to meet those deadlines
• Prepare and submit appraisal reconsiderations, rapid rescore requests and loan committee reviews with guidance from loan officer, or LOA Supervisor
• Responsible for maintaining TRID compliance in providing mortgage disclosures throughout the process
• Continued knowledge development of loan origination software, compliance requirements, ECU systems and procedures, loan structure/pricing and underwrite guidelines
• Develop and create best practices for SOPs, workflows and loan origination software
• Prepare and implement marketing ideas and support to expand loan officer referral partners and book of business
• Assist mortgage operations staff, as needed
• Maintain a professional work environment and business-like appearance
• Exemplify the Elevations Credit Union culture and core values in all workplace interactions and settings
• Adhere to all Federal/State laws and governing regulations applicable to mortgages and the credit union
• Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).

Reports To

Mortgage LOA Manager

Manages:

This role does not have supervisory responsibility.

Required Skills, Education and Experience

• Minimum two years mortgage experience
• Knowledge of Fannie Mae & Freddie Mac guidelines, mortgage regulations and TRID compliance
• Familiarity with mortgage loan programs, structure, options and pricing
• Interpersonal Skills: Courtesy, tact, discretion and diplomacy are essential elements of the job. Candidate must have an ability to foster positive