Technology Consulting (Network Engineering)

Collaborates with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.

Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain.

Responsibilities

Gathers customer/partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of networking projects. Defines and documents the architecture to communicate the value proposition of the business solution along with the project approach.

Collaborates with the Project Manager, Pillar Leads, and other internal technical resources to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts and pilots. Works with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints.

Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Anticipates and identifies scenarios that could slow or impede pre-sales/delivery. Works in close collaboration with the Project Manager and Account Team to identify, categorize, and communicate business and technical risks.

Generates new and/or improvements to existing intellectual property. Develops a network of internal/external relationships with senior-level decision makers to build influence in addressing problems/blockers. Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision will not produce optimal results.

Leads the adoption of Microsoft solutions technologies based on understanding of competitor solutions and how customer business value can be driven through Microsoft's offerings. Leads virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to less experienced colleagues by educating them on technical and non-technical concepts and sharing best practices. Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.

Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Drives agreement, based on the customer’s priorities, requirements/constraints, approach, principles, concepts, and expectations. Builds and documents a realistically costed, advanced/complex Solution Approach with traceability of requirements, constraints, decisions, and tradeoffs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and/or reference architecture.

Jointly leads the implementation in close partnership with the Project Manager. Leads oversight and governance and establishment of quality practices and standards to realize the business solution. Uses a cohesive build methodology with an agreed release schedule and timeline so the solution can be transitioned to live operations, leveraging solution expertise. Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager