UCSFMEDICAL CENTER

JOB DESCRIPTION

WORKING TITLE:  Hospital Assistant III                                                    DATED: 3/1/2011             

COST CENTER: 707572                                                                               UPDATED: 5/28/2019

REPORTS TO: Nursing Manager                                                                DEPT: Otolaryngology, Head & Neck Surgery

APPROVED BY: Administrative Director                                                  SUPERVISES: None

MANAGER’S SIGNATURE: _____________________________________ 

JOB SUMMARY

Under supervision of the Nursing Supervisor, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Clinical Nursing Staff, the Hospital Assistant III assists in the delivery of care to patients in the Department of Otolaryngology, Head & Neck Surgery in the ambulatory group practices.  Work includes a variety of personal care and clinical procedures including assuring positive care outcomes. S/he will perform assigned patient care and laboratory procedures in support of the specialty care services provided to patients within the practices.   S/he is required to learn and be able to assist in the Department of Otolarygnology, Head & Neck Surgery.  S/he is required to adhere to the Telephone and House Standards as adopted by the Medical Center.

This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. This Hospital Assistant III functions in the outpatient clinical settings at all UCSF Health sites (Parnassus, Mt. Zion, joint UCSF health partnerships, Satellite Clinics, or with UCSF Faculty at other off-site clinic sites, et al).

REPORTING RELATIONSHIPS

Supervises no staff

DUTIES & ESSENTIAL JOB FUNCTIONS                                                Percentage of Time Spent

Clinical                                                                                                                       65%

1. Performs routine clinical functions and documents in patient chart, including but not limited to vital signs, height, weight, pain screening and documentation of chief complaints.
2. Documents use of interpreter as appropriate.      Work with interpreting services to facilitate interpreter participation for medical appointments in person,  by phone, or by video (if available).
3. Assists Nurses and Providers and patients in preparation for exam and/or procedures.
4. Successfully completes all appropriate competencies to perform or assist with procedures as required for department specialty and determined by the Administrative Nurse or Administrative Director--which may include but not limited to:

1. Performs disinfecting processing procedures in outpatient clinic such as Cidex OPA and maintain all appropriate logs.