With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Cluster Revenue Manager, Revenue Management Consolidated Center (RMCC) – Asia Pacific will maximize revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality.

What will I be doing?

As the Cluster Revenue Manager, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards:

• Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting.
• Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures.
• Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks.
• Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls.
• Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations.

 
Key areas of Accountability
Profit:

• Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share.
• Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis.

Quality:

• Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis.
• Contribute ideas and suggestions to strive for constant improvement of operating procedures and new opportunities.

Customer:

• Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventor