Database Expert / Business Analyst

<h2>Company</h2> <p>At <b>Capgemini Engineering</b>, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&amp;D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.</p> <h2>Your Mission</h2> <p><span><span><span><em>We seek an Atlassian Expert (Jira &amp; Confluence) to join our dynamic team. As an Atlassian Expert, you will be responsible for configure and customize Jira and Confluence based on our Engineering Software Process. You will collaborate with cross-functional teams to understand project requirements, design and implement solutions, and ensure the smooth operation of our Atlassian stack.</em></span></span></span></p> <ul> <li><span><span><span>Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence build and configure</span></span></span></li> <li><span><span><span>Provide application support for JIRA and Confluence to IT the rest of the business</span></span></span></li> <li><span><span><span>Understanding of JIRA APIs and webhooks</span></span></span></li> <li><span><span><span>Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins</span></span></span></li> <li><span><span><span>Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects</span></span></span></li> <li><span><span><span>Implement custom xml based JIRA gadgets</span></span></span></li> <li><span><span><span>Support and configure JIRA plugins as required</span></span></span></li> <li><span><span><span>Generate documentation on workflows and processes implemented in JIRA to support runbooks</span></span></span></li> <li><span><span><span>Create JIRA projects, queries and reports as required</span></span></span></li> <li><span><span><span>Acquainted with plugins like : BigPicture, Tempo, Structure, ScriptRunner, etc</span></span></span></li> </ul> <h2>Your Profile</h2> <p><span><span><span>You are mastering and have significant experience (6 years minimum) on:</span></span></span></p> <ul> <li><span><span><span>Experience integrating JIRA with Confluence</span></span></span></li> <li><span><span><span>Experience administrating Jira &amp; Confluence</span></span></span></li> <li><span><span><span>Experience with creating, maintaining, and troubleshooting complex JIRA workflows, screen schemes, permission schemes, and notification schemes</span></span></span></li> <li><span><span><span>Experience with implementing and training on JIRA and JIRA Agile best practices, custom dashboards, and custom reports</span></span></span></li> <li><span><span><span>Experience with migrating projects smoothly from other JIRA instances</span></span></span></li> <li><span><span><span>Experience with researching, evaluating, installing, and managing JIRA add–ons</span></span></span></li> <li><span><span><span>Possession of excellent problem solving skills, process implementation skills</span></span></span></li> </ul> <p> </p> <h2></h2> <p><b>WHAT YOU’LL LOVE ABOUT WORKING HERE</b></p> <ul> <li>Integration in a multicultural and inclusive team environment;</li> <li>Possibility to participate in international projects;</li> <li>Annual Individual Training Plan;</li> <li>Continuous training on Next1;</li> <li>Private health insurance;</li> <li>Referral bonuses for recommending your friends to Capgemini Engineering;</li> <li>Offices in great locations;</li> <li>Career evolution.</li> </ul> <p><b>Location</b>: Based in Lisbon, Porto or Fundão with a <b>hybrid work model</b> (remote and onsite).</p>