Senior Product Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Who we are:

Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

From the start-ups to the been-there-done-that's, our commerce platform connects millions of businesses with their customers. Our cloud-native, easy-to-integrate solutions make scaling seamless. We help businesses build long-term solutions for their customers. Systems that are easier to integrate and future-ready. End-to-end solutions for top-to-bottom commerce.

Cloud-native tech meets on-the-ground support. Innovation starts with us. One platform for POS and software? Now that’s Genius. Everything merchants need, all in one easy-to-implement solution.

We keep payments safe and seamless, however and wherever they happen. We’re trusted by leading developers and platforms to handle the hard stuff — creating robust, reliable systems that integrate seamlessly into existing ecosystems.

Purpose of the Role:

The Settlement and Billing Product Manager - plays a pivotal role at the intersection of customers, IT development, vendors and revenue teams. This role is responsible for overseeing the full product life cycle - from market research and opportunity, identification to product strategy, development, and performance analysis. 

Working closely with technology and business teams, the Settlement and Billing Product Manager defines key product features, drives commercialisation, and ensures Settlement and Billing products align with the company’s strategic goals. The position also involves building strong relationships with internal stakeholders and external partners to support platform delivery, regulatory compliance and strategic execution. 

Responsibilities:

Product domain: Core Acquiring Payments

• The primary responsibility will be to focus on the Settlement and Merchant Billing Products within the Core Acquiring Products domain. Such Settlement and Billing products are supported across multiple Global Payments acquiring platforms.

Product strategy and thought leadership

• Thinks strategically about Billing and Settlement product development to represent the need of Global Payments businesses to serve their  existing and future customers. 

• Product development using a variety of techniques including customer visits, interviews, questionnaires, user observation, workshops, brainstorming, use cases, and prototyping to determine what Billing and Settlement products and features to build and enable.

• Partners with the International product organisation to understand key global developments of product to bring best in class solutions to market and export best in class solutions to the world. 

Product discipline and ways of working

• Lead roadmap planning for Settlement and Billing applications, creating well defined product briefs, managing and prioritising your product backlog.

• Drive new product design, development and product improvement activities by creating well defined feature definition as per the defined product development lifecycle, collaborating with Agile development teams and colleagues in multiple regions.

• Lead feature/design workshops to drive alignment and creativity in solution design.

• Work and cooperate with other product managers, project manager and delivery leads to ensure delivery of product enhancement to Global Payments business

• Own go-to-market approach for your product, effectively communicating upcoming releases internally and externally.

• Manage the product lifecycle, including end of life and wit