Environmental Services Operations Manager - Newark Campus

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

The Environmental Services Operations Department is searching for an experienced Environmental Services Operations Manager for the Newark Campus to plan, organize, execute and control work activities of Environmental Services personnel to provide a clean, attractive, and safe environment.

The successful candidate will have at least three to five years' experience working in a large, progressive housekeeping management position; with demonstrated success improving departmental operations and promoting Caregiver and patient satisfaction.

Additionally, the candidate will possess effective verbal and written communication skills and have the ability to build relationships with all levels of hospital personnel, vendors and contractors.

Additional Duties and Responsibilities:

• Maintains the highest practicable quality housekeeping standards in the hospital.

• Supervises and directs assigned staff including interviewing and hiring new staff, evaluating work performance, coaching and disciplining

• Ensures employee relations matters are conducted in a fair, even handed manner consistent with Christiana Care's policies.

• Coordinates departmental activities and responsibilities with other Christiana Care departments.

• Meets with material suppliers, manufacturer designers and service contractors on various equipment, materials, tools and contract services available.

• Evaluates technical information and makes recommendations to the Director on whether or not to purchase/obtain services from the business.

• Verifies and approves time sheets and develops schedules to provide adequate work coverage.

• Establishes goals with a plan of action for accomplishment, including clearly stated desired results in conjunction with the Director, Environmental Services.

• Requests maintenance for buildings, furnishings and equipment as necessary.

• Develops the department annual operating and capital budgets to include personnel, equipment, material, engineering services and project needs. Monitors and manages the budget after adoption.

• Ensures that the proper in-service education programs are selected and provided to the staff.

• Inspects and evaluates the physical condition of the facilities and makes corrective recommendations. Manages processes for the delivery of soiled linen to textiles and set up services for the conference center.

• Assists the Director with the execution of work performed by contractors. Ensures that contractual provisions and construction schedules are met

• Ensures that the Environmental Services Department is in compliance with CDC, JCAHO, EPA, OSHA and other relevant Ensures housekeeping equipment is properly maintained.

• Conducts regular staff meetings to communicate and coordinate all activities. Reviews, updates, and enforces the department policies and procedures.

• Participates in on-site visits by regulatory agencies as scheduled. Remains up-to-date on environmental matters.

• Directs preparation of department records, reports and analyses ensuring that they are complete, accurate and timely. Ensures that a safe work environment is maintained in work areas and that proper safety procedures are followed.

• Determines the extent to which departmental goals are being obtained; takes corrective action when necessary.

Why ChristianaCare

• President/CEO Dr. Janice Nevin named among 50 Most Influential Clinical Executives in 2023 by Modern Healthcare

• ChristianaCare is the largest healthcare system in Delaware centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.

• Achieved Healthgrades America's 50 Best Hospitals Award (2023) and rated by Forbes as the 2nd best health system for diversity and inclusion (2023)

• The region is rich with diverse cultures and offers