Director of People & Culture

Why us?

Where Every Stay Becomes a Story Worth Retelling.

 

The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces are

crafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite guests to slow down and savor the moment.

 

As part of our guest services team, you will help create the very first memories guests have of this new experience. From the moment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling of

belonging.

 

If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here.

Job Overview

The purpose of this role is to design, align, and execute a People & Culture strategy that supports both the strategic and operational objectives of the business. The People & Culture Director leads all People & Culture (Human Resources) functions at the property, balancing compliance, culture, and performance while addressing both challenges and opportunities. This role serves as a strategic advisor to the Hotel Executive Committee on all people-related matters and partners closely with the General Manager, with functional alignment and guidance from the Regional Director of People & Culture.

 

The People & Culture Director is responsible for leading talent strategy, associate engagement, compliance, risk mitigation, and workforce planning while ensuring alignment with Sage Hospitality Group values, policies, brand standards, and applicable federal, state, and local regulations. This role proactively identifies opportunities for improvement and implements scalable solutions that elevate the associate experience and business outcomes.

Responsibilities

Talent Management

• Plan, develop, coordinate, and lead all People & Culture functions at the property to attract, develop, motivate, and retain associates in a compliant, inclusive, and performance-driven environment.
• Lead recruitment, interviewing, hiring, and onboarding strategies for hourly and leadership roles, ensuring alignment with Sage standards, brand expectations, and legal requirements.
• Oversee performance management practices, including completion of evaluations and facilitation of performance improvement plans in partnership with leaders.
• Ensure staffing models and workforce plans align with business needs, service standards, and financial objectives.

Training

• Assess organizational needs and plan, implement, and oversee training programs for hourly, supervisory, and management associates, including Sage core training and brand-required programs.
• Partner with leaders to strengthen leadership capability, reduce risk, and build consistent management practices across the property.

Associate Relations

• Counsel and coach leaders on associate relations matters, including performance, conduct, and conflict resolution.
• Oversee investigations, grievance resolution, and exit interview processes, analyzing trends and recommending corrective actions.
• Design and implement associate engagement and relations initiatives that foster trust, inclusion, and retention.
• Develop and manage budgets related to associate relations, training, recruitment advertising, and People & Culture staffing.
• Lead and supervise People & Culture operations at the property, including coaching, development, performance feedback, and corrective action when necessary.
• Ensure consistent, timely, and equitable administration of associate relations practices.

Strategic Management

• Provide short- and long-term People & Culture planning aligned with hotel goals and Sage strategy.
• Establish People & Culture objectives and metrics that support operational excellence and cultural health.
• Serve as an active member of the Hotel Executive Committee, contributing to enterprise-level decision-making.
• Position the property as an employer of choice through community partnerships, branding, and associate advocacy.
• Proactively identify potential risk or liability and notify the General Manager and Regional Director of People & Culture with recommended mitigation strategies.

Total Rewards

• Partner in the administration of hourly wage structures and leadership compensation programs in alignment with corporate guidelines and legal requirements.
• Communicate, administer, and support benefit programs in accordance with corporate policies, ensuring associates understand available offerings and