Global Sales Manager (Viator)

Global Sales Manager I Viator

About Viator 

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We’re on a mission to bring more wonder to the world, and we believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from cultural tours to extreme adventures (and all the niche, interesting and fun stuff in between)—making memories that will last a lifetime has never been easier. Viator. One app, 300,000+ travel experiences you’ll remember.

Viator is a global leader in travel experiences, and we’re hiring a Global Sales Manager to lead supply acquisition. You’ll lead a team of inside and field sales professionals focused on acquiring bookable supply in high-priority markets. Your goal: fill known demand gaps quickly, ensuring travelers can book the experiences they’re actively searching for.

This is a hands-on, high-impact role for a proven sales leader who thrives in both inside and field sales environments. You’ll drive the sales machine end-to-end: setting strategy, coaching your team, closing key deals, and collaborating cross-functionally to remove blockers and accelerate results. You’ll need sharp commercial instincts, a strong operational mindset, and the ability to lead from the front in a fast-moving, target-driven environment.

This is a remote role with up to 25% travel. The ideal location for the candidate to reside is the EAST COAST of the US. No relocation is offered for this role. 

What You’ll Do

• Lead, coach, and develop a team of 10 sales professionals to drive a culture of ownership, accountability, and high performance.
• Own and execute the global sales strategy to expand our supply base and grow market share.
• Navigate complex negotiations and overcome obstacles to close key supplier partnerships that drive long-term, strategic growth.
• Collaborate cross-functionally with sales operations and marketing to improve lead quality, funnel efficiency, and overall customer experience.
• Monitor and interpret market trends, competitor activity, and emerging opportunities, using data to inform sales strategy and prioritize team efforts.
• Drive pipeline management discipline using Salesforce or equivalent CRM tools to ensure accuracy, predictability, and pipeline health across the team.
• Recruit, onboard, and retain top sales talent, offering continuous coaching, career development, and performance feedback.
• Foster a culture of resilience and continuous improvement, keeping the team energized and agile in a fast-moving environment.
• Represent Viator externally at industry events, regional forums, and internally across strategic meetings and cross-functional initiatives.

What We’re Looking For

• 4–7+ years of sales experience, including 3+ years managing and scaling inside and field sales teams.
• Proven success driving teams to consistently exceed targets, ideally within tech, travel, or high-growth B2B environments.
• Experience in travel, tours, activities, or attractions is highly desirable
• Strong cross-functional leadership skills with experience collaborating across marketing, sales operations, product, and support.
• Highly analytical and data-driven, with the ability to interpret trends and make tactical decisions quickly.
• Deep working knowledge of Salesforce or similar CRM tools; strong discipline around territory planning, forecasting, and pipeline health.
• Excellent written and verbal communication in English; additional languages are a bonus.

Entrepreneurial mindset and comfortable with ambiguity, fast decision-making, and balancing strategy with execution.

Perks of Working at Viator

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you th