Supervisor II (Dermatopathology Lab) - Dermatology

The Supervisor II is responsible for assisting with communications between the lab office, clients and the lab staff. The primary role is to help the team with administrative and clerical operations of the lab. 

• Knowledge of all Lab Admin responsibilities and tasks.
• Document and report any issues or discrepancies that may have arisen during the accessioning  process
• Email client offices to reconcile accessioning discrepancies.
• Field email and telephone communication from client offices, Mount Sinai hospital locations and outside facilities.
• Work as a liaison between providers and pathologists to facilitate communication regarding patient reports and results.
• Problem solve any issues or discrepancies with missing results for clients.
• Provide excellent customer service to Private outreach offices, and clients.
• Prepare and document slide send out requests for 2nd opinion or consultation
• Maintain up to date logs and electronic files for send outs.
• Prepare slide send outs to reference laboratories for TC stains.
• Receive and accurately file and log slide returns from outside facilities.  
• Provide consultation reports to the appropriate Pathologist, Clinician, and log appropriately in extra or Intra-departmental logs.
• H&E Slide distribution
• Rework Slide distribution
• Receive and distribute TC stains from reference laboratories.
• Prepare IHC stain worklists for Histotechnicians at appropriate intervals.
• Accurately file slides, blocks and requisition forms. Store and organize in Lab archive as needed.
• Office supply inventory management.
• Clean and organize the laboratory daily.
• Work closely with Laboratory management and lead teams.
• Other tasks as assigned.  

• Associates / Bachelors degree or equivalent work experience.
• 3 years of directly related experience with 1 year in a supervisory role or an equivalent combination of relevant education and/or experience.
• Preferred:
  • Knowledge of all services, procedures, protocols and programs.
  • Strong understanding of billing policies, HIPAA, CLIA and OSHA policies, lab protocols.
  • Strong computer skills.
  • Skill in exercising initiative, fair judgement, problem solving, and decision-making. 

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and