Communications Coordinator

#TeamNextdoor

Nextdoor is the neighborhood network. Neighbors, businesses of all sizes, and public agencies in more than 305,000 neighborhoods across 11 countries turn to Nextdoor to connect to the neighborhoods that matter to them so that they can thrive. 

As a purpose-driven company, Nextdoor leverages innovative technology to cultivate a kinder world where everyone has a neighborhood they can rely on — both online and in the real world. 

Meet Your Future Neighbors

Nextdoor’s communications team is looking for a high-achieving, strategic and motivated  Communications Coordinator to join our communications team.

We’re looking for someone with a passion for community, a vigor for storytelling and desire to help neighborhoods thrive. Kindness is core to Nextdoor’s mission and this person will be critical in elevating our efforts to cultivate a kinder world where everyone has a neighborhood they can rely on. The successful candidate will have exceptional oral and written communication skills with the ability to architect strategic narratives/storylines. The ability to think creatively and act independently is crucial in this role. This candidate will be responsible for assisting in the development upporting the implementation of communication strategies across multiple areas of our business: spanning Consumer, B2B, Product, and Corporate communications. The role will include  implementation of communication strategies, coordinating various communication activities, and ensuring effective communication across various channels. This candidate should be detail-oriented, comfortable multitasking, and thrive in a busy, high-paced environment. This role is a high-impact entry level position that will have direct C-suite visibility. It will be based out of our SF headquarters or our New York office. 

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment experience, providing a flexible experience for our valued employees. 

The Impact You’ll Make

If you want the challenge of fast-paced growth, the satisfaction of seeing your work come to life, and the pride in helping grow a world-class design team, this is the place for you. Please include a link to your resume and cover letter. 

Your responsibilities will include: 

• Communication Strategy: Assist in the development of communication strategies that align with Nextdoor’s goals and objectives. Collaborate with cross-functional teams to ensure a cohesive and effective approach to all communication efforts. There will be opportunities to work across Product, B2B, Consumer, Corporate and Internal communications
• Content Creation: Research relevant news trends on local and national levels. Create engaging and compelling content for various communication channels,, blog articles, pitches, press releases, newsletters, and website content
• Media Relations: Support media outreach efforts by conducting research on relevant media contacts, preparing media lists/materials, and assisting in pitching stories to journalists. Build and maintain positive relationships with media representatives
• Event Coordination: Assist in organizing and coordinating events, press conferences, and promotional activities. Ensure smooth execution and handle any on-site coordination requirements
• Crisis Communication Support: Assist in preparing crisis communication plans and supporting communication efforts during challenging situations, ensuring timely and appropriate responses
• Internal Communications: Support Nextdoor’s internal communication efforts by helping to craft company-wide announcements, updates, and other internal content
• Administrative Support: Assist with the communications team’s daily administrative tasks
• Reporting: Flag coverage; track and save all media mentions of Nextdoor
• Participate in in-person Nextdoor events, trainings, off-sites, volunteer days, and other team building exercises
• Build in-person relationships with team members and contribute to the KIND culture that Nextdoor values 

What You’ll Bring To The Team

• Bachelor's degree in Journalism, Communications, English, Marketing, or an equivalent degree
• 2-3 years of experience in an agency or in-house communications role is preferred
• Strong written and verbal communication skills
• Social media proficient
• Fluency with the media landscape and trends
• Ability to multitask and work well with team members in a fast-paced environment
• Deep interest in national/local news, trends, community