General Manager of Events

Description

For 80 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios—60,000 square feet in Boston and 12,000 square feet in New York City—and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients’ precious moments as if they were our own.

This position reports to VP of Operations.

Job Responsibilities

• Oversee the smooth execution of Winston Flowers Event work, from sale to installation, including the direct management and ongoing development of the Event Design teams 
• Motivate, coach and mentor a diverse team; create and promote a productive, collaborative and client-focused work environment
• Ensuring executed design work consistently meeting the highest standards based on established criteria for design style, freshness, COGS, accuracy and perceived value to ensure 100% client satisfaction
• Work collaboratively with internal teams to effectively share resources and ensure that client expectations and needs of the company are consistently met 
• Initiate and lead the implementation of systems and processes to further enhance the departments’ efficiencies, productivity and relationships with other business areas, leading by example in all processes and functions 
• Accountable for overseeing efforts to achieve sales and profitability goals, as well as consistent evaluation of business operations and practices, and staff performance
• Oversight of labor budgets, payroll and scheduling of staff in responsible areas appropriate to business volume 

Candidate Attributes

• Significant management experience in high-end event production, design and service industry is required
• Demonstrated experience driving business and building teams, with a proven ability to efficiently and professionally meet client needs
• Ability motivate, manage and retain top quality talent in an energetic, creative, and service oriented environment
• Demonstrated strong leadership and interpersonal skills
• High level of enthusiasm and self-motivation
• Ability to prioritize and manage time effectively

Requirements

• Flexible work schedule required, including weekend availability
• Peak business periods will require extended work days and work weeks
• Ability to lift and move product weighing up to 30 pounds

Winston Flowers’ benefits are comprehensive and include competitive compensation, free on-site parking, paid time off, medical, dental and vision insurance, company-paid life and long term disability insurance, short term disability, pre-tax commuter and dependent care accounts; 401(k) and health savings account, both with company match, and a generous employee discount.