CSD Helpdesk Lead

Delta Solutions and Strategies is seeking highly skilled and motivated candidates to join a high-performance team to support US Space Command (USSPACECOM) J6to lead a team of Customer Service Desk (CSD Helpdesk) Administrators.  CSD Helpdesk Admins provide computer network systems and client support services to operate and maintain LAN’s and stand-alone systems/intranets. They will also assist with and perform tracking, proper assignment and coordination of tickets submitted by the customer as well as reporting status. In addition to this, the Lead provides daily coordination of building specific helpdesk activities and maintain communication and coordination across all helpdesk locations to ensure full support coverage. The lead coordinates with the Executive Communications Administrator Lead as necessary.