Lymphatic Clinical Care and Research Coordinator

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers 
 
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. 
 

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. 
 
CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. 

A Brief Overview
Primary responsibilities include coordination of patient care, patient/ family education, managing and triaging patient care phone calls within the RN scope of practice. Must be highly organized and able to pay close attention to detail, including distinguishing among priority items. Must have the ability to work independently and manage difficult situations with skill, patience, and diplomacy. The nurse must demonstrate competence in caring for patients with a wide variety of health issues. He/She assists the Manager with administrative issues which affect the clinical practices within the office as well as comply with the administrative policies and clinical protocols as outlined in policy and procedure manual. Administratively responsible to the Manager and Ambulatory Nursing Director for nursing practice issues. May be responsible for overseeing care coordination efforts delegated to others within the practice.

Ideal candidate would have experience with data collection using Epic and/or REDCap.

What you will do

• Follows the Nursing Process and to deliver safe care: assessment, planning, implementation and evaluation
• Collects and synthesizes complex assessment data and uses critical thinking skills to best determine most appropriate protocol, disposition, and action
• Develops a plan of care, as indicated
• Communicates and collaborates with families/caregivers on plan of care and ensures understanding and compliance
• Documentation reflects all aspects of telephone encounters
• Collaborates with the PCP and other healthcare providers as necessary
• Professionalism/Leadership
• Role models appearance and behaviors that promote a positive image of Nursing.
• Role models how to interact with parents/patients and colleagues with respect and dignity.
• Role models professionalism and teamwork.
• Facilitates and promotes change in the unit environment.
• Leads unit improvements and measures outcomes.
• Assures that staff incorporates professional standards of practice and regulatory requirements into nursing care provided.
• Follows hospital policies regarding HIPAA and privacy.
• Research
• Reads, analyzes and synthesizes nursing and other scholarly articles and research studies; shares knowledge with unit staff in a formal format.
• With assistance applies research findings to clinical practice.
• Seeks opportunities to participate in research studies or answer simple research question.
• Learning
• Identifies learning needs of self and others and assists in the development of a learning plan.
• Applies education and training from departmental in-services and external sources to enhance Nursing practice.
• Assists with developing and utilizes patient education materials relevant to patient population
• Participates in development/ presentation of staff education programs geared to meet practice and select departmental needs.
• Demonstrates health care informatics competency in order to manage patient care
• Information literacy, including the effective use of the intranet and internet to find electronic resources for patient care, nursing practice and evidence-based decision-making;
• Information management skills, including the effective use of the electronic health record and clinical information systems, the ability to collect clinical data using quality tools and the ability to discuss, evaluate and analyze outcome data presented in charts and tables.
• Resource Management
• Participates in promoting quality, efficient and cost effective care.
• Monitors own usage of supplies and equipment/identify opportunities for improvement and makes recommendations.
• Manages own time to accomplish direct/indirect care in a cost efficient manner.
• Ge