Senior Salesforce Administrator

About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement 

Job Description:

• Before you apply, please note
• • This is a hybrid role and open to candidates in Salt Lake City, UT or within commuting distance of our South Salt Lake City headquarters. 

PDQ is hiring a Senior Salesforce Administrator to own and continuously improve our Salesforce platform. You will work with the Senior Director of Business Systems and partner closely with Sales leadership, Customer Success, and RevOps to define platform priorities, design scalable solutions, and ensure the system reliably supports the business.

This role is for someone who thinks like an architect and operates like an owner. You will help shape and evolve the platform roadmap, establish governance standards, and raise the bar for how Salesforce is built and maintained at PDQ.

What you'll do:

Platform Ownership

• Own day-to-day Salesforce platform reliability: proactive maintenance, security reviews, release updates, and issue resolution
• Identify and reduce technical debt; replace fragile implementations with durable, scalable solutions
• Establish and enforce governance standards for configuration changes, testing, and deployments
• Respond to user support tickets with urgency and sound judgment

Architecture & Solution Design

• Design scalable, maintainable solutions that reflect Salesforce best practices
• Evaluate and communicate tradeoffs between speed and long-term maintainability
• Translate business requirements into well-scoped, implementable solutions
• Push back on requests that introduce platform risk or undermine scalability

Stakeholder Partnership

• Collaborate with Sales, Customer Success, and RevOps to define platform roadmap and priorities
• Communicate platform changes, risks, and recommendations clearly to both technical and non-technical audiences
• Manage large-scale rollouts and implementations with structured change management
  
  

Documentation & Enablement

• Build and maintain technical documentation, runbooks, and architecture records
• Support user onboarding, training, and sustained platform adoption
• Improve data quality through governance frameworks and automation

What you bring:

Must Have

• Salesforce Administrator or Advanced Administrator certification
• Proven experience administering and improving complex Salesforce orgs
• Deep understanding of Salesforce configuration: flows, permissions, roles, profiles, OWD, sharing rules, and data management
• Ability to read and understand Apex and custom code, sufficient to assess risk,
  collaborate with developers, and know when to escalate
• Experience establishing governance, testing standards, and change management
  practices
• Strong track record translating ambiguous business requirements into scoped, scalable
  solutions
• Clear communicator with both technical peers and non-technical stakeholders
  
  

Nice to Have

• Experience with CPQ or subscription billing platforms
• Familiarity with HubSpot, Tray.io, Salto, LeanData, or Snowflake
• Experience contributing to or managing a Salesforce platform roadmap
  
  

PDQ Perks & Benefits:

PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: