Senior Software Engineer, Guest Engagement

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we’ll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

Are you bready* for a change?

We’re seeking a Senior Software Engineer to work within our team focused on building Marketing & CRM systems that empower restaurants to drive engagement, retention and growth. The team will help shape the future of how restaurants use technology to connect with their guests - increasingly through AI-powered tools and experiences that drive automation, personalization and smarter decision-making. You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space. Your engineering leadership will be balancing technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space. 

About this roll* (Responsibilities) 

• Lead complex projects that deeply connect restaurants with their guests within a cross-functional collaborative and supportive environment.
• Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
• Collaborate with team members and other engineers across the company
• Monitor feature rollouts to ensure customer success, iterating and improving when necessary.
• Advocate for best coding practices, raising the bar for yourself, your team and the company.
• Mentor and provide technical guidance to other team members.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Do you have the right ingredients*? (Requirements)

• Driven by impact and solving for the customer
• Strong experience with Kotlin, Java or another object-oriented language
• Proven track record of delivering reliable services within a distributed architecture to production.
• Ability to break down complex problems and communicate solutions clearly throughout cross-functional teams.
• Values personal and team growth, balancing task completion with platform stability.

 What we use to make our dish: (Our Tech Stack)

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgreSQL, Dynamodb and OpenSearch for persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

**This role requires a minimum of two days per week in our Dublin office**

AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

 

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we c