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Assoc. Retirement Svcs Rep-1L696K

ADP
Louisville, United Statesfull_timeVerifiedPosted 19 May 2025

About the role

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ADP is hiring a Retirement Services Representative.

  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

 

In this position, you will be the primary point of contact for employees of ADP's Retirement Service's clients. You will proactively drive employee education by raising awareness of the various tools and resources available to them for their retirement and financial planning. You will educate employees on plan benefits, plan resources, financial wellness, and investment company products, and also assist employees with individual account transactions. This will include discussion and education on investment company products, processes, and financial transactions. As a condition of this role, you are required to successfully obtain and maintain your Series 6 and 63 FINRA securities licenses.

 

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

 

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

 

Ready to #MakeYourMark? Apply now!

 

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

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ADP

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