Systems Analyst

Description

About our organization

Since 1981, Options for Learning has been at the forefront of helping families break the cycle of poverty and improve their lives by providing tools to create a positive foundation for school, social, and life success. Our dedicated and passionate employees have helped our organization become one of Southern California's most innovative and progressive child development organizations, serving more than 9,600 children throughout the San Gabriel Valley.

About this position

The systems analyst is detail-oriented and technically skilled to evaluate, design, and implement efficient information systems that support business operations. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring systems are optimized for performance, scalability, and usability.

What you’ll be doing

• Serving as the primary point of contact and administrator for Options for Learning’s enterprise financial systems, including planning and forecasting tools, by managing user permissions, roles, access, settings, personalization, and support issues;
• Configuring and maintaining allocation schedules and segment codes, ensuring accurate cost distribution, reporting, and data integrity;
• Building and maintaining saved searches, dashboards, automated queries, filters, macros, reports, summaries, and logs for senior executives, finance, human resources, and other stakeholders;
• Gathering and documenting business and technical requirements, translating business objectives into system solutions, and providing technical support, troubleshooting, guidance, training, and user documentation;
• Serving as the lead liaison between finance, human resources, information technology, external vendors, and other stakeholders for system design, implementation, maintenance, and enhancement projects;
• Collaborating with developers, engineers, and business analysts to design, test, validate, and implement system modifications or new solutions that meet functionality and performance requirements;
• Continuously evaluating system performance, supporting critical maintenance and operational tasks, staying current on emerging technologies and NetSuite capabilities, and recommending improvements where appropriate;
• Ensuring adherence to organizational policies and system compliance with data security and privacy requirements;
• Working effectively with other team members and actively participating in the annual in-service training;
• Abiding by all of Options for Learning’s policies and procedures. Attending training as required; 
• Performing other duties as assigned.

What you bring to the table

• Bachelor's degree in information technology, computer science, human resources management, business administration, or a related field;
• Minimum two years’ experience managing and supporting NetSuite;
• Two years of related finance and/or IT experience;
• Ability to correctly and effectively communicate in written and oral English;
• Excellent organizational skills and attention to detail;
• Strong analytical, problem-solving and technical support skills;
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint, and Teams).
• Experience in system workflows, approvals set-up and implementation; (preferred)
• Experience with Paylocity, Dynamics 365, or similar Enterprise Resource Planning, HR/Payroll, Customer Relationship Management systems, and industry specific systems; (preferred)
• Familiarity with Agile or Scrum methodologies; (preferred)
• NetSuite scripting and development — SuiteScript deployments, workflows, bundles, and other custom NetSuite features; (preferred)
• NetSuite Administrator or SuiteFoundation certification; (preferred)
• Experience producing and overseeing advanced SuiteAnalytics datasets and custom reporting; (preferred)
• Familiarity with integrations between NetSuite and other business systems; (preferred)
• Basic understanding of finance and budgeting concepts (e.g., allocations, cost segmentation, general ledger reporting); (preferred)
• Experience in a nonprofit or similarly regulated environment. (preferred)

What we can offer you

• Medical/dental/vision for part- and full-time employees (organization pays up to 95% of employee's premiums; prorated for part-time);
• Organization-paid and matching retirement plan;
• Professional growth opportunities, including free child development courses and college reimbursement;
• Generous and flexible PTO;
• Dedicated, mission-driven colleagues, and much more!

Job specifications