OPS GOVERNMENT OPERATIONS CONSULTANT II - 48006304

Requisition No: 840912 

Agency: Department of Education

Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT II - 48006304

 Pay Plan: Temp

Position Number: 48006304 

Salary:  $20.57 HOUR 

Posting Closing Date: 04/25/2025 

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DIVISION OF VOCATIONAL REHABILITATION
LOCATION: TALLAHASSEE
OPS GOVERNMENT OPERATIONS CONSULTANT II
Position Number: 48006304

SALARY: $20.57 HOURLY

 

Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first-place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."

 

This position works as an OPS Government Operations Consultant II in Tallahassee and will be filled at an hourly rate of $20.57. Attendance is required for this position; remote work is not an available option.

 

 

Job Description:

This is a full-time OPS (Other Personnel Services) position. OPS employees are paid for the number of hours they work. OPS employees do not receive paid leave, or paid holidays. OPS staff have the potential for health insurance benefits and participation in the Deferred Compensation investment retirement program. The work of this position is to assist in problem solving, planning and analytics to support the Division of Vocational Rehabilitation in increasing compliance and quality outcomes with Floridians with Disabilities. Training and support will be provided, but the desired candidate must be able to be independent, goal-directed, proactive, and organized.

 

The employee is also expected to be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions.  The employee must interact courteously with others.  The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the bureau. The work of this position is complex administrative and consultative work providing operational coordination for the Division within the Bureau of Compliance and Quality Assurance. 

 

Prepares work requests and projects related but not limited to:

•           Querying, cleaning, formatting and reporting qualitative and quantitative data leading to reports and further analyses for senior leaders, management, and staff.

•           Collection, summarization and reporting of various datasets related to customer satisfaction, customer complaints, and the impact on VR’s performance.

•           Provide input to Data & Analytics Unit staff to develop strategies for improving VR performance, customer satisfaction and decreasing customer complaints.

•           Log in and assist in responding to requests for data, reports, or analyses while clarifying requirements, criteria, audience and intended use.

•           Assisting in the creation, obtaining and organization of documentation, citations, caveats, data sources, previous reports and examples, when available.

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