Merchandising Services Manager

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

The Merchandising Services Manager is responsible for leading, training, and supporting merchandising teams to ensure consistent execution of merchandising strategies across assigned locations. This role serves as a key liaison between corporate stakeholders, field teams, clients, and vendors to drive operational excellence, brand compliance, and measurable results.

Job Summary

• Provide clear direction, mentor, and support to teams across multiple locations.

• Nurture a collaborative, inclusive, and high-performance team environment.

• Set objectives, supervise progress, and conduct regular performance evaluations.

• Develop talent with sophisticated skills in digital merchandising, analytics, and innovation.

• Ensure pricing accuracy, compliance, and timely execution of price changes and promotions.

• Optimize store layouts and product placement using analytics to improve sales and enhance customer experience.

• Manage supplier relationships and contracts in alignment with company policies and regulatory standards.

• Support new store openings, remodels, and special projects with tailored merchandising solutions.

• Continuously improve space planning strategies to drive operational efficiency and financial results.

• Identify and implement process improvements and best practices.

• Establish and supervise innovation and operational metrics, reporting outcomes to leadership.

• Own the adoption of new technologies, data analytics, and automation.

• Collaborate with category management to develop and implement merchandise strategies.

• Build positive relationships with internal and external partners to achieve business objectives.

• Facilitate effective communication between merchandising, category management, and operations.
   

Qualifications

• Experience in merchandising, retail price book, supply chain management, or related operational roles. 

• People management experience is preferred.

• Proven experience handling retail teams across multiple geographies.

• Strong understanding of planograms execution, merchandising standards, and retail environments, including performance based metrics.

• Experience negotiating with suppliers, handling wholesale contracts and vendor or client-facing relationships.

• Familiarity with merchandising systems (e.g. PDI, S2K, SAP, Blue Yonder / JDA).

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

• Bachelor’s degree or equivalent experience in Business, Supply Chain, Retail Management, Marketing or a related field.

You will work with

• Team is comprised of 3 key functional areas: Space Planning, Price Book, and Supply Chain Management and support both our convenience and fleet businesses.

• Supports more than 1,000 sites across the US, including company owned and franchise channels of trade.

• Opportunity to experience managing a team with international footprint and drive transformation, leaning into new technologies and magnetic solutions.

• Key primary interfaces include category managers, marketing, construction and design teams, field operations, business leaders and national vendors.

How much do we pay (Base)? $106,000 - $196,000

*Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.  
 
This position is eligible for US Benefits – Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays.  You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Benefits US Select. Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Benefits US Select.
 
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual b