Patient Account Analyst - Cash Management - Remote
Duke UniversityAbout the role
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Health's Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.
REMOTE POSITION: Monday - Friday
Duties and Responsibilities of this Level:
Financial Management (50%)
• Prepare and coordinate distribution of cash reconciliations, deposit reports, key performance indicators and other reports and analyses for senior DUHS, PRMO and PDC management.
• Maintain liaison with DUHS, PRMO and PDC managers and staff in the preparation of cash reconciliations, deposit reports and analyses to provide information and to resolve problems concerning variances from projected and actual cash receipt data.
• Monitor budget expenditures and prepare written reports for PRMO management identifying progress, adverse trends and appropriate recommendations or conclusions.
• Continually monitor financial systems performance and prepare written reports and analyses for PRMO management documenting adverse trends and appropriate recommendations or conclusions.
• Supervise and coordinate staff in the preparation of cash reconciliations; train and mentor staff to broaden their skills regarding cash reconciliations, policies and procedures.
• Provide information to various external organizations concerning fiscal operations.
• Perform other related duties incidental to the work described herein
• Ability to handle multiple projects
• Research and resolve cash management issues both internal and external
Reporting (25%)
• Provide advanced level reporting, trending/aging and analysis of cash receipts and payment obligations in compliance with DUHS and PDC;
• Maintain corporate policies and procedures for unidentified cash receipts, to manage resolution with staff and to support adjustments to revenue/financial statements.
Payment System Knowledge (25%)
• Research and Knowledge of System Capabilities related specifically to payment application related to EPIC, Onbase, and Bank Reporting Systems
Required Qualifications at this Level:
Education & Experience: Work requires a Bachelor’s degree in Accounting, Finance, Economics, Business Administration or a related field or equivalent relevant experience. CPA is desirable. Experience – 5+ Years in healthcare accounts receivable, financial management or accounting or a directly related field.
Knowledge, Skills, and Abilities:
Technical/Systems:
• PC – Intermediate
• Excel – Advanced
• Word – Intermediate
• Access – Intermediate
• SAP General Ledger Systems a plus
• EPIC Systems a plus
• Treasury Bank Sites and/or Treasury Workstation a plus
Non-Technical:
• Ability to work remotely with collaborative team approach
• Ability to develop consensus in a group with diverging views
• Excellent interpersonal skills and the ability to effectively communicate, both verbally and in writing, with all levels of management, staff, and the industry
• High-energy candidate with a strong sense of urgency about solving problems, meeting challenging deadlines, and achieving critical goals
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated team skills
• Excellent analytical/accounting/statistical reporting skills
• Supervisory skills
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
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