Supervisor - Benefits Verification - Work From Home

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
CVS Health is offering an exciting opportunity to be part of our leadership Benefits Verification team. Qualified candidates will be considered eligible to work from home if you reside in Texas, Pennsylvania, Illinois, Arizona or Florida.

Here is your chance to make a real difference in your career. CVS Health is a Fortune 5 Company and we are looking for leaders to make an impact.

The primary responsibility of the Benefits Verification Supervisor is to supervise staff in the Benefits Verification Department, and to provide direction to the staff within Pharmacy operations to ensure to ensure patient benefits are verified in accordance to the company guidelines and that patient expectations are met to achieve exceptional customer service and business profitability.

In order to be successful in this role you’ll analyze call/performance statistics and daily workflow to ensure that all production and quality goals are met, coordinate procedural changes, resolve issues/problems as it relates to the department and the company. In regards to the team you’ll be supervising, you will evaluate and review their progress, coach, motivate & counsel staff including administering disciplinary action when necessary. To support the management team you’ll be involved in interviewing and hiring, directing and implementing department and pharmacy wide projects. You should use your previous supervisory, organizational and production environment skills to be successful in this position.

We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.

Required Qualifications
3+ years’ experience working with medical insurance in a benefits verification capacity

Preferred Qualifications

Specialty pharmacy experience, preferably in Benefits Verification
Bachelor's Degree within Business, Management or Healthcare related field.

1+ years of supervisory experience in a related environment

Education

High School Diploma or GED required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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